Larece Lambert

Greet patients, vendors, and guests in a pleasant, friendly, and professional manner.

Be responsive to patient requests and concerns, understanding which concerns should be escalated to Management.

Perform patient check out procedures:

a. Schedule follow up appointments

b. Collect forms and update computer with patient status

Maintained confidentiality of patient information following HIPAA guidelines.

• Welcomed guests and provided information about hotel services and amenities.
• Managed check-in and check-out processes efficiently for all guests.
• Provided recommendations for local attractions and dining options to enhance guest experience.
• Processed payments and managed cash transactions accurately during shifts.

• Handled reservations using hotel management software to ensure accuracy.
• Collaborated with housekeeping to maintain room readiness for incoming guests.
• Maintained a clean and organized front desk area to support operations effectively.
• Managed guest check-in and check-out procedures, reservations, and payments.

• Sorted mail by size and destination for efficient delivery processing.
• Assisted in maintaining inventory of shipping supplies and materials.
• Provided customer service by addressing inquiries and resolving issues promptly.
• Operated computer systems to enter data related to orders and deliveries.
• Organized and maintained inventory of distribution materials.
• Answered inquiries from customers regarding delivery status or product availability.