LaRen A. Hawkins
Atlanta
Summary
Detail-oriented, innovative, and motivated business professional with a strong foundation in strategic product management, development, and customer service. Expertise in driving client satisfaction and corporate support through a proactive approach and a proven track record of delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Eligibility Specialist
Department of Human Services
05.2025 - Current
- Review and process DHS program applications
- Assess applicant eligibility for each DHS program
- Gather and verify information through federal databases and documentation
- Maintain client communication and generate referrals
- Maintaining accurate record keeping & ensuring compliance with all applicable laws, policies, & regulations
Claims Specialist
Aztec Systems
04.2025 - 07.2025
- Processing and reporting insurance claims
- Ensuring accurate and compliant handling of insurance claims
- Processing complaints and workplace reports
- Providing excellent customer service to clients regarding their claims
- Assisting other departments with claim-related requests and inquiries
- Creating and maintaining accurate reports on claim trends and other relevant data
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Sales, Analyst, & Customer Com. Strategy Intern
The Kellogg Company/Kellanova
05.2023 - 08.2024
- Analyzed data and created Excel sheets to present performance results
- Researched data in IRI to build comparisons between Kellogg’s and competitors’ seasonal products
- Applied knowledge of sales trends to determine effective promotional execution
- Used tableau to find suggestions of displays and coupons needed to improve sales
- Provided analytical interpretations of competitive environments, areas of opportunity, industry trends, and evaluations of products, branding, and creative strategies.
- Redesigned National Accounts Reference Tool/Playbook for 2025
- Created content for promotional calendars for top suppliers Aramark & Sodexo; 3 used 2024-25 school year
- Collaboratively partnered with cross-functional departments to create and execute go-to-market strategy
- Advised business partners on how to best leverage reported information and drive actionable insights.
- Met existing customers to review current services and expand sales opportunities.
- Stayed current on company offerings and industry trends.
Education
Bachelor of Business Administration -
Georgia State University
Atlanta, Georgia12.2024
Skills
- Collaborative tools: Microsoft Teams, SharePoint, Excel
- Technology: Tableau, IRI, Novaltyics, Planograms, Gateway, SHINES, PAMMS, SAVE, IEVS, E-Verify
- Budgeting and Consulting, Data Analytics
- Attributes: Team Building, Strategic Planning, Problem-Solving, Regulatory Compliance Knowledge, Client Relationship Management, Project Management & Coordination
Timeline
Eligibility Specialist
Department of Human Services
05.2025 - Current
Claims Specialist
Aztec Systems
04.2025 - 07.2025
Sales, Analyst, & Customer Com. Strategy Intern
The Kellogg Company/Kellanova
05.2023 - 08.2024
Bachelor of Business Administration -
Georgia State University
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