Larena Williams
Charlotte,NC
Summary
Detail-oriented Pharmacy Technician with 19+ years of experience cross retail, community, orthopedic infusion, oncology settings medication preparation and safety compliance. Skilled in quality assurance and inventory management, effectively collaborating with healthcare professionals to enhance patient care and streamline pharmacy operations. Relocating to the Charlotte area of North Carolina.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Pharmacy Technician
Park Nicollet Methodist Hospital
St. Louis Park, MN
09.2014 - Current
- Trained and mentored junior technicians in best practices for medication preparation and safety protocols.
- Implemented procedures that improved workflow efficiency in high-volume pharmacy operations.
- Compounded sterile and non-sterile medications in accordance with strict safety protocols.
- Assisted pharmacists in preparing infusion therapies for patients, ensuring accuracy and compliance with regulations.
- Implemented process improvements that streamlined medication preparation workflows, increasing productivity and accuracy.
- Collaborated with healthcare professionals to verify prescription orders and resolve discrepancies promptly.
- Collaborated with healthcare professionals to resolve medication-related issues, enhancing patient care quality.
- Complied with all federal and state regulations pertaining to the preparation, storage, and disposal of hazardous materials, promoting a safe work environment.
- Prepare sterile compounded chemotherapy, immunotherapy, hydration, and supportive care infusions for oncology patients based on provider orders and treatment protocols.
- Compound hazardous medications in compliance with USP 797 and USP 800 standards and organizational safety procedures.
- Perform medication calculations, product preparation, labeling, staging, and final preparation for pharmacist verification.
- Manage workflow for time-sensitive oncology medication preparation to support efficient patient care.
- Monitor medication inventory, shortages, expiration dates, and supply levels for infusion preparation areas.
- Maintain sterile compounding environment through cleaning, quality assurance, and procedural compliance.
- Prepared sterile epidural syringes and antibiotic infusions for surgical and outpatient use.
Pharmacy Technician
Target
Minneapolis, MN
03.2006 - 09.2014
- Processed and dispensed medications accurately while maintaining compliance with pharmacy regulations.
- Entered and processed patients' prescriptions into internal system.
- Implemented workflow improvements that increased efficiency in prescription processing and reduced turnaround time.
- Led initiatives to enhance customer service experience by addressing patient inquiries promptly and effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Managed inventory, ensuring optimal stock levels and minimizing waste through effective monitoring techniques.
- Trained new technicians on pharmacy operations, fostering a culture of knowledge sharing and continuous improvement.
Education
Nursing Assistant -
Minneapolis Community And Technical College
Minneapolis, MN2013
Skills
- Sterile Compounding
- Chemotherapy Preparation
- Hazardous Drug Handling
- USP / USP Compliance
- IV Admixture Preparation
- Medication Calculations
- Workflow Prioritization
- Quality Assurance
- Electronic Medical Records: Epic
- Inventory & Shortage Management
- Workflow Prioritization
- Immunotherapy Preparation
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Park Nicollet Methodist Hospital
09.2014 - Current
Pharmacy Technician
Target
03.2006 - 09.2014
Nursing Assistant -
Minneapolis Community And Technical College