Open To Work
Laressa Dowell
Aubrey’s
Lebanon,TN
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Assistant ManagerCashCustomer Service Representative
Work Type
Full Time
Location Preference
Remote
Important To Me
Flexible work hoursWork from home optionPaid time off401k match4-day work week
7
years of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Assistant Manager
1 Year 3 Months- Assisted in managing daily operations to ensure efficient service delivery.
- Coordinated team schedules to optimize staff coverage and enhance productivity.
- Developed training materials to onboard new employees effectively.
- Implemented quality control measures to maintain high service standards.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Monitored inventory levels and facilitated timely ordering of supplies.
- Analyzed operational processes to identify areas for improvement and efficiency gains.
- Supported management in strategic planning initiatives and execution of promotional events.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Cash
5 Years 3 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Education
High School or GED
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Computer skills
Calm under pressure
Active listening
Timeline
Assistant Manager
Aubrey’s
04.2025 - 07.2026Read More
Cash
Express
01.2020 - 04.2025Read More
Lebanon High School
High School or GED
Read More