LaReya Okeson
Fredericksburg,VA
Summary
Diligent compassionate COVID-19 Case Investigator lends expert assessment and monitoring for patients and close contacts. Detail-oriented approach to assessing, tracking and managing complex health surveys and exposure data. Adept at maintaining and organizing daily interactions with affected persons, providing education and information regarding mandated policies and recommended measures. Expert navigation of complex contact-tracing software, systems and policy to safely streamline healing process.
Overview
17
17
years of professional experience
Work History
Case Investigator
Virginia Department Of Health
07.2020 - Current
- Responsible for receiving reports of persons suspected or confirmed as having COVID-19, locating them, and interviewing them in order to gather information necessary for public health case investigation and contact tracing
- Interviews involve gathering information about symptoms, exposures, and identifying others with whom case has been in contact while potentially infectious
- Ascertains whether case is part of group at high risk of transmission or severe disease and provide information about illness and methods of disease prevention and control, including importance of staying isolated from others
- Monitors and documents person’s compliance with isolation protocols
- Also be responsible for coordinating with Epidemiologists who are investigating outbreaks and disease occurrence in congregate settings and with Contact Tracers who will be responsible for contacting and ensuring quarantine of contacts of case
- Entry of case interview data into statewide database and assurance of accuracy of data entry required
- Follows established policies and procedures for all case investigation functions and activities.
Licensed Life Insurance Agent
07.2020 - Current
- Seek clients, identify customer needs, and match insurance to needs of client as discovered while developing a relationship with prospective clients
- Handle contracting, providing information, answering to inquiries, submitting applications, writing reports, and maintaining client records, follow up on contracting.
Fashion Consultant LuLaRoe
10.2016 - 08.2019
- Photograph, organize and sell garments through shopping groups on social media and in person Monitor sales and inventory for appropriate inventory management
- Package, ship, and distribute all pieces sold
- Perform many other duties as needed.
Medical Billing Specialist
Providence Service Corporation
10.2014 - 10.2016
- Which changed to Pathways Human Services)
- Responsible for data entry of billing information and processing claims
- Duties include data entry, keying claims into electronic billing systems and submitting electronic files, set up rates, services, and payers, correcting and rebilling claims as necessary, creating HCFAs, edit 837 files, entering authorizations and admission forms, intra-departmental problem solving, work with regions and other departments to solve any problems with claims
- Performs other duties associated with medical billing as needed.
Medical Assistant
Virginia Surgery Associates, Vascular Surgery Associates
07.2012 - 01.2014
- Responsible for assisting in office procedures including general, breast, and vascular in-office surgeries, assists physicians, nursing and clinical staff to examine and treat patients
- Performs a wide range of facilitating services in a medical treatment area, included, but not limited to; vital signs, height, weight; orthostatic blood pressure; documentation in EMR (Greenway), clean, sterilize and prepare examination rooms and medical instruments and supplies following regulatory standards and regional policies, including expiration lists, documentation and inventory of office medical supplies
- Performs other appropriate related duties as requested.
Medical Billing Correspondent
Vascular Surgical Associates
05.2011 - 07.2012
- Responsible for ensuring quality of data entered into each encounter to provide the most accurate information to expedite the medical billing process
- Audit all financial reports, analyze, and retrieve any missing information
- Weekly meetings with office manager to improve efficiency
- Keep record of each patient appointment, as well as their co-pays
- Enter and deposit all checks from insurance companies as well as patients
- Keep a log of and maintain the office’s petty cash
- Respond to patient calls and/or route them thru the correct channels, and various other office tasks.
Medical Billing Manager
Dr Solos
03.2009 - 05.2011
- Responsible for resolving conflicts and biling claims making the procedure easy for the patient, evaluate medical accounts and maintaining of patient account records, train fellow employees in basic billing guidelines as well as how much payment is appropriate as per each patients insurance, respond to calls from patients, prepare bills and reimbursements for patients and maintaining record, prepare and assist in handling legal cases, process bills and claims to patients and handle any dispute thereof, collect all past due monies due from patients and insurance companies, enter all payments from insurance companies (EOBs and paper checks) and patients, follow up on all denials from insurance companies, appeal their decisions and write appeal letters if necessary, correct any billing errors, manage all patient all patient as well as insurance accounts, code all encounters into CPT and ICD-9 format and enter into Advanced MD system, run end of the day transactions and reports and give them to provider assist fellow employees in answering phone calls, making patient appointments, pulling labs and various other tasks associated with working in a medical office.
Senior Medical Assistant
07.2008 - 03.2009
- OBGYN office of Dr
- Solos-Kountouris
- Assist physician in all invasive obgyn procedures, set up for all procedures, sterilize room after procedures, autoclave all medical/surgical tools, obtain vitals/triage all patients, perform various lab tests in conjunction for the reason of their visit, keep the flow of patients moving, order medical supplies and instruments as needed, complete/triage all patient calls, authorize refill of medications, specimen handling, send specimens to pathology for testing, complete forms for patients (disability, etc), documentation of all things done in patient chart, perform non-stress tests on patients, field all calls from hospital to doctor on patient progression/status, contact hospital before sending patients to hospital, preauthorization of patients as needed by their insurance company, check eligibility and insurance information on patients, surgical scheduling, coding all patient complaints into ICD-9 code, order lab tests for patients as needed, train all incoming medical staff on policies and procedures, make sure all OB patients and abnormal pap smear patients are compliant and timely with their follow up appointments, and various other tasks involved with outpatient obgyn medical care.
Care Team Assistant
INOVA Fair Oaks Hospital
01.2007 - 07.2008
- Assists physicians, nursing, and clinical staff in care of both new mothers and babies in an inpatient setting
- Responsible for monitoring vitals, intake and output, assisting physicians with circumcisions, and various other tasks associated with inpatient care.
Clinical Assistant II
Kaiser Permanente
01.2006 - 12.2006
- Assists physicians, nursing and clinical staff to schedule, examine and treat patients
- Performs a wide range of facilitating services in a medical treatment area
- Performs all Clinical Assistant 1 duties and responsibilities
- Responsible for performing the following procedures under the delegation and supervision of a nurse: vital signs, height, weight; orthostatic blood pressure; documentation; application of pulse oximetry; peak flow; visual acuity; occult blood testing; blood glucose testing-Surestep; EKGs; ear irrigation; demonstrates and follows sterile technique; assists with diagnostic set-up/instrument cleaning; negative PPD reading; non-medicated enema; suture removal; oxygen tank use; oxygen administration placement-nasal cannula and mask; Holter monitor placement; reinforces crutch management; placement of arm sling/ace wrap; throat culture
- Cleans, sterilizes and prepares examination rooms and medical instruments and supplies following regulatory standards and regional policies
- Performs other appropriate related duties as requested
- Performs other appropriate related duties as requested
- Also familiar and experienced with front office work, and would assist as needed performing secretarial/administrative duties.
Health Information Assistant
Kaiser Permanente
01.2005 - 12.2005
- Responsibilities include managing and maintaining all health information in accordance with state, regional, as well as federal guidelines, completing forms as well as other Release of Medical Information requests
- Problem solving, surgery scheduling, ensuring the charts are always there for the patients’ surgery appointment
- Inter and intra department resource for other staff, providing answers and solutions for both the patients and employees.
Education
Association of State and Territorial Health Officials-Training for Covid-19 -
Johns Hopkins University
2020
Nursing
Germanna Community College
2014
Nursing
Northern Virginia Community College
2012
Clinical Assistant
St. Augustine School for Medical Assistants
2005
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Northern Virginia Community College
2005
High School Diploma - undefined
Cambridge Academy
2003
Skills
- Well-developed human relations/customer service skills
- Fast Learner
- Well acquainted with many computer programs and procedures including EMR, VEDSS and Excel
- Reasoning ability
- Assignment management
- Supervisory experience
- Medical assessment mastery
- Public outreach
- Chronic illness understanding
- Healthy living plans
- Community-based resources
- Self-Motivated
- Report preparation
- Informational materials
- MS Office
- Critical Thinking
- Good Telephone Etiquette
- Written Communication
Timeline
Case Investigator
Virginia Department Of Health
07.2020 - Current
Licensed Life Insurance Agent
07.2020 - Current
Fashion Consultant LuLaRoe
10.2016 - 08.2019
Medical Billing Specialist
Providence Service Corporation
10.2014 - 10.2016
Medical Assistant
Virginia Surgery Associates, Vascular Surgery Associates
07.2012 - 01.2014
Medical Billing Correspondent
Vascular Surgical Associates
05.2011 - 07.2012
Medical Billing Manager
Dr Solos
03.2009 - 05.2011
Senior Medical Assistant
07.2008 - 03.2009
Care Team Assistant
INOVA Fair Oaks Hospital
01.2007 - 07.2008
Clinical Assistant II
Kaiser Permanente
01.2006 - 12.2006
Health Information Assistant
Kaiser Permanente
01.2005 - 12.2005
Association of State and Territorial Health Officials-Training for Covid-19 -
Johns Hopkins University
Nursing
Germanna Community College
Nursing
Northern Virginia Community College
Clinical Assistant
St. Augustine School for Medical Assistants
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Northern Virginia Community College
High School Diploma - undefined
Cambridge Academy