Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lariane Jackson

Katy

Summary

Dynamic professional with experience at USPS and Guardian Glass, excelling in multitasking and analytical reasoning. Proven track record in enhancing customer satisfaction and reducing shipment errors through meticulous quality assurance. Skilled in package handling and retail sales, consistently fostering positive relationships and maintaining high standards in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PTF Clerk

USPS
08.2023 - 05.2025
  • Assisted in sorting and distributing mail to ensure timely delivery.
  • Maintained accurate records of incoming and outgoing packages.
  • Learned safety protocols for handling diverse types of mail and packages.
  • Contributed to maintaining a clean and organized workspace for optimal efficiency.
  • Gained familiarity with postal regulations and compliance standards during training.
  • Supported team members in daily operational tasks to enhance workflow productivity.
  • Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
  • Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
  • Managed high volumes of mail during peak seasons while maintaining a strong focus on customer satisfaction.
  • Improved customer satisfaction by providing efficient and accurate postal services.
  • Developed positive relationships with customers through friendly interactions, gaining trust and loyalty over time.
  • Demonstrated versatility within the role by performing various duties including retail sales support, data entry, and mailroom functions.

Glass Packer

Guardian Glass
06.2021 - 06.2022
  • Operated packaging machinery to ensure efficient glass product handling and preparation for shipment.
  • Inspected finished products for quality assurance, maintaining high standards to minimize defects.
  • Collaborated with team members to streamline workflow processes and enhance packing efficiency.
  • Managed inventory levels by accurately labeling and organizing packed products for distribution.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.

Education

No Degree - Biological Sciences

Angelina College
Lufkin, TX

Undergraduate Certification - Medical Coding And Billing

DeVry University
Chicago, IL
03-2023

Skills

  • Multitasking proficiency
  • Analytical reasoning
  • Document management
  • Document preparation
  • Professionalism and discretion
  • Proficient in cash transactions
  • Package handling
  • Retail sales

Certification

National Certification in Medical Coding and Billing.

Timeline

PTF Clerk

USPS
08.2023 - 05.2025

Glass Packer

Guardian Glass
06.2021 - 06.2022

No Degree - Biological Sciences

Angelina College

Undergraduate Certification - Medical Coding And Billing

DeVry University