To obtain a position in a facility that is seeking a team member, dedicated, dependable, compassionate and motivated person with strong technical skills and the ability to learn concepts quickly.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Occupational Health Lead Medical Assistant
Trinity Health Hospital
Ypsilanti
04.2023 - Current
Managed and assist with front /Back office operations, including scheduling patient appointments and managing patient records.
Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
Kept facility stocked with necessary supplies, equipment and instruments.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
Performed administrative duties such as filing, billing and coding of insurance claims.
Handle all billing for office and medical supplies, and instruments.
Overseeing daily task, assigning duties and delegating work to other medical assistants based on their abilities and skills.
Monitoring work performance of medical assistants and coaching with feedback when needed.
Address any issues, concerns or conflicts within the team
Conducting Pre-Employment medical examinations and health screenings.
Implementing drug screens per company’s policies, blood draws, urinalysis testing, fit testing, Alcohol screenings, administering vaccines and collecting vitals.
Collaborate closely with Human Resources, managers and recruiters to address occupational health concerns and clearances.
Assisted physicians in performing minor surgeries or procedures when needed.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Providing care for work-related injuries and illnesses, including initial assessments, treatments with follow up appointments.
Assistant Manager
Family Dollar
Westland, MI
07.2022 - 04.2023
Greet and assist customers in a positive manner
Resolve any customer inquiries or concerns
Maintain a clean and well stocked store
Assign task to staff, train new hires, oversee the store being conducted smoothly
Ensuring customer satisfaction
Maintaining day to day operations
Medical Assistant/Medical Scribe
Washtenaw Internal Medicine
Ypsilanti, MI
06.2019 - 07.2020
Record information and details of a patient’s exam, clinical history, current medical complaints and diagnoses, surgeries and previous procedures preformed, as well as prescriptions and orders from other physician
Responsible for assisting and preparing patients for visit, inputting and updating patients charts during visit
Take vital signs
EKG’s
Phlebotomy
Urine testing/dips
Injections
Pregnancy testing
Accu-check
Med Tech & Supervisor/Caregiver
StoryPoint
Ann Arbor, MI
05.2018 - 03.2019
Health and wellness expert
Medication administration
Patient toileting
HIPAA compliance
Data entry
Organized
Mobility assistance
Communicated with patient families
Patient feedings
Diabetes, Stroke, Memory care and Hospice care
Medical Assistant/Patient Care Technician
U of M Hospital
03.2017 - 02.2018
Assisted with connecting patients to medical equipment when coming into recovery unit, taking vitals an inputting patients information into chart
Drained patients JP Drains;urine foley catheters, assisted nursers with help
Transport patients to assigned rooms,transfer them from stretcher to bed,clean/re-dress stretcher
Prep patients for surgery, set up and spike IV’S
Discontinue IV’S and Arterial lines
Pregnancy testing, Accu check, Urine dip
Connect patients to oxygen tank and change face mask if needed
Put patients on bed pans /clean and re-dress patient; re position patient in bed
Medical Assistant
Western Wayne Family Health Centers
08.2015 - 11.2016
Maintain patient confidence and protects procedures by keeping patient care information confidential
Welcomes patients by greeting them in person or on the telephone; answering or referring inquires about appointments
Prepared patients for the health care visit by directing and escorting them to the examining room; providing examination gowns and drapes; helping to position themselves for examination treatment; arranging examining rooms instruments, supplies, and equipment
Suboxone drug testing as well as monitoring patients when giving urine samples
Answered multiple patient's questions about records and kept confidential
MEDICAL ASSISTANT
K&S Family Practice
04.2014 - 05.2016
Responsible for the measuring signs such as temperature, pulse rate, weight, height, blood pressure and record information
Treatment and injections to patient and also performed the routine tests in laboratory
Responsible for the keeping the records for scheduled appointments, and receive bills
Maintained the data of the patients and office on the computer and keep the records, billing, transactions, books
Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients
SALES ASSOCIATE
SALVATION ARMY
06.2013 - 02.2014
Resolved guest complaints promptly and professionally
Took initiative to find extra tasks when scheduled duties were completed
Recorded customer orders and repeated them back in a clear, understandable manner
Took necessary steps to meet customer needs and effectively resolve service issues
Communicated clearly and positively with co-workers and management
HOME HEALTH AIDE
HOME HEALTH CARE AGENCY
01.2008 - 01.2011
Assisted clients with personal hygiene
Provided assistance with activities of daily living
Maintained cleanliness of homes
Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming
Change bed linens, wash and iron patient's laundry, and clean patients quarters
Education
College - MEDICAL ASSISTANT
EVEREST INSTITUTE
Dearborn, MI
06.2011
Skills
Computer Skills (5 years)
Customer Service (9 years)
Injections (10 years)
EKG (2 years)
Wound Care (Less than1 year)
Venipuncture (10 years)
Vital Signs (3 years)
CPR (1 year)
Medical Terminology (10 years)
Caregiving
Home Care
Hospice Care (1 year)
Patient Care
Memory Care (1 year)
Medical Office Experience (10 years)
EMR Systems (5 years)
Triage (1 year)
Phlebotomy (10 years)
Epic (Less than1 year)
Laboratory Experience
Hospital Experience
Customer support
Certification
Drivers License
CPR Certification
Certified Medical Assistant
Additional Information
Skills & Abilities
Leadership
Computer skills
Reliability
Excellent Multitasker
Fine motor skills
Expert in safety rules and operation
Strategic thinker
Proven leader
Great ability of customer service and interpersonal skills
Excellent knowledge of the clerical and computer skills like word, excel, outlook, access