Summary
Overview
Work History
Education
Skills
Certification
Timeline
Lariesha Pierce-Kelly

Lariesha Pierce-Kelly

Operations Supervisor
Houston,TX

Summary

Experienced airport operations professional with a strong track record of supervisory responsibilities. Demonstrates effective leadership skills in coordinating teams and resolving issues promptly to improve operational efficiency. Consistently complies with safety regulations and excels in optimizing workflows for optimal performance.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Airport Operations Supervisor-Custodial

City of Houston-Houston Airport System
05.2022 - Current
  • Conducted regular performance evaluations for staff members, providing constructive feedback to encourage continuous improvement in their job roles.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Offer crucial assistance during airport emergencies and incidents, supervising inventory levels of materials and equipment to provide a quick resolve.
  • Improved airport safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained excellent communication channels among various departments, fostering a collaborative work environment that promoted efficiency across all airport functions.

Lead Custodian

City of Houston-Houston Airport System
05.2020 - 04.2022
  • Collaborated with administrators on facility projects such as renovations or large-scale cleaning operations to ensure successful outcomes.
  • Ensured inventory levels and availability of custodial supplies were maintained.
  • Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
  • Streamlined maintenance processes by establishing clear communication between custodians, management, and other departments.

Customer Service/Data Entry Representative

Spec’s Wine, Spirits & Finer Foods
05.2019 - 10.2019
  • Processed daily orders through various communication channels, including phone, fax, and email, to meet customer needs and ensure their satisfaction.
  • Delivered high-quality work consistently by maintaining focus on detail-oriented tasks for long periods of time.
  • Maintained an exceptional 99% accuracy rate by meticulously reviewing client and account documents, adhering to established quality control standards and best practices.

Surveillance/CCTV Operator

CalAtlantic LLC
03.2019 - 05.2019
  • Mitigated risks associated with unauthorized access to restricted areas by closely monitoring entry points and promptly alerting security personnel of any violations.
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Contributed to successful incident resolutions through accurate documentation and timely sharing of surveillance information with relevant parties.

M5 Machine Operator/Cash Logistics Processor

Brinks, Inc.
02.2017 - 02.2019


  • Ensure compliance with company policies and followed strict security procedures and protocols to minimize risks associated with cash handling and transportation
  • Safeguarded company assets through diligent monitoring of account activity and prompt resolution of discrepancies.
  • Reduced manual errors in financial transactions through rigorous attention to detail and thorough reconciliation procedures.

Education

High School Diploma -

Langham Creek High School, Houston, TX
05.2001 -

Skills

Effective team leadership

Certification

C.A.P.S.- City Accreditation Program for Supervisors

Timeline

Airport Operations Supervisor-Custodial - City of Houston-Houston Airport System
05.2022 - Current
Lead Custodian - City of Houston-Houston Airport System
05.2020 - 04.2022
Customer Service/Data Entry Representative - Spec’s Wine, Spirits & Finer Foods
05.2019 - 10.2019
Surveillance/CCTV Operator - CalAtlantic LLC
03.2019 - 05.2019
M5 Machine Operator/Cash Logistics Processor - Brinks, Inc.
02.2017 - 02.2019
Langham Creek High School - High School Diploma,
05.2001 -
Lariesha Pierce-KellyOperations Supervisor
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