Dynamic operations supervisor with a proven track record at Collins Aerospace Corp., enhancing efficiency and productivity through strategic process improvements. Skilled in employee performance assessment and conflict resolution, I successfully reduced past due work orders significantly while fostering a collaborative team environment. Proficient in SAP systems and committed to quality standards.
· I Created strategies to development and implementation of utilization (85%) & efficiency (93%).
· I Designed cross training, to avoid bottlenecks and improve the production.
· Established and enforced quality control protocols (clinic fail) to ensure exceptional standards of service and product delivery, achieving customer satisfaction.
· Conducted regular performance evaluations, offering constructive feedback to foster team member growth.
· Developed and executed process improvements to streamline workflow, enhance productivity, and improve utilization.
· I Resolved conflicts within the team, applying lean methodologies (8D, 3C, Kaizen & 6S)
· I Design protype of fixture, to improve the process and ensure the quality.
· Me controlled the WOS on the system (SAP) to ensure the standard time and reduce the variance.
· Reduce the past due work orders from 6 months to 2 weeks.
· Metting with planning 2 times of the moth to review the demand an aligned the head count
· Daily meeting with the support team to ensure the revenue and the goals of production.
· I balance the workload and resources according to production scheduled to ensure the efficiency and the utilization correctly.
· Ensure team adherence to health and safety regulations, maintaining a secure and compliant work place.
Employee performance assessment
Candidate evaluation and onboarding
Effective team leadership
Effective goal development
Effective verbal communication
Knowledge of safety regulations
Strategic task assignment
Skilled in resolving issues
Effective interpersonal communication
Effective cross-team communication skills
Microsoft Office (Excel, word, PP)
Experience with JDE Edwards
Experience with SAP systems
English language skills at 75%
Arduino programming