Summary
Overview
Work History
Education
Skills
References
Timeline
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Larika McAllister

Decatur,Ga.

Summary

Forward thinking team leader skilled at operating stores efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hard-working individual focused on continuous operational improvement. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Operations Manager

CVS Pharmacy
03.2001 - Current
  • Assisted in recruiting, hiring and training of team members
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long term habits
  • Handled problematic customers to maintain excellent customer service
  • Observed each employee’s individual strength and initiated mentoring program to improve areas of weakness
  • Scheduled employees for time frame shifts, considering customer traffic and employees’ strength
  • Promoted positive customer experience through day-to-day supervision and management.

Education

Bachelor Health Science -

Clayton State University
Morrow, GA
12-2024

Associate of Applied Science/ Health Sciences -

Georgia State University
Atlanta, GA
05-2021

Skills

  • Workflow Optimization
  • Staff Management
  • Hiring and onboarding
  • Staff Training
  • Inventory Management
  • Health and safety compliance
  • Customer Service
  • Budgeting and forecasting
  • Schedule Management
  • Retail Operations Management
  • Onboarding and Orientation

References

References available upon request.

Timeline

Operations Manager

CVS Pharmacy
03.2001 - Current

Bachelor Health Science -

Clayton State University

Associate of Applied Science/ Health Sciences -

Georgia State University
Larika McAllister