Dedicated Assistant Store Manager with proven skills in inventory management, team leadership, and customer service, driving operational efficiency and enhancing the shopping experience.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Aldi
Kennesaw, Georgia
02.2023 - 02.2026
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Assisted in managing daily store operations and staff scheduling.
Trained new employees on store policies and customer service standards.
Supervised team and conducted training to maintain high customer satisfaction levels.
Resolved customer inquiries and issues to improve shopping experience.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Monitored sales floor activities to ensure effective merchandising of products.
Participated in promotional planning to boost store visibility and engagement.
Oversaw daily cash handling procedures and reconciled discrepancies.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Ensured compliance with health and safety regulations within the store environment.
Ensured compliance with all safety regulations throughout the store premises.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Analyzed monthly sales and performance reports to inform operational planning and decision-making.
Delegated assignments based on team strengths to optimize floor coverage and service levels.