Larinda Harris
Oakland,CA
Overview
16
16
years of professional experience
Work History
Liaison
BOSS Womens Probation and Parole house
Oakland, CA
11.2024 - Current
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
- Maintained positive working relationship with fellow staff and management.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
- Identified opportunities for improvement in processes and procedures related to liaison activities.
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Responded promptly to queries from customers or other stakeholders regarding services provided.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Ensured compliance with relevant legislation when carrying out liaison activities.
- Prepared detailed documents outlining project plans, timelines and budgets.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Front
H&r Block
Oakland, CA
02.2014 - 11.2025
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted testing of software and systems to ensure quality and reliability.
Intake Specialist
Washington Inventory Service
San Leandro, CA
05.2017 - 03.2025
- Provided information and referrals to clients for additional resources and support services.
- Documented all patient contact activities in accordance with agency standards and regulations.
- Verified insurance eligibility, benefits, and patient liabilities for defined services.
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Connected individuals with relevant community resources and coordinated referrals.
- Conducted initial risk assessments to identify any immediate concerns or needs for intervention.
- Assisted with the preparation of reports and presentations on intake activities and client demographics.
- Utilized case management systems to track client cases from intake through to completion.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Supported the development and implementation of policies and procedures to enhance service delivery and client care.
Front Desk Receptionist
SF solutions
San Francisco, CA
01.2010 - 01.2025
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Completed basic bookkeeping and document filing.
- Scheduled space or equipment for special programs, meetings and conferences.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Education
High School Diploma -
Castlemont High School
Oakland, CA06-1992
Skills
- Project management
- Quality control
- Regulatory compliance
- Customer service
- Process improvement
- Event coordination
- Data documentation
- Stakeholder engagement
- Team collaboration
- Risk assessment
- Effective communication
- Problem solving
- Inventory management
- Time management
- Technical troubleshooting
- Mediation skills
Timeline
Liaison
BOSS Womens Probation and Parole house
11.2024 - Current
Intake Specialist
Washington Inventory Service
05.2017 - 03.2025
Front
H&r Block
02.2014 - 11.2025
Front Desk Receptionist
SF solutions
01.2010 - 01.2025
High School Diploma -
Castlemont High School
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