Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Larisa Gutierrez

San Diego,CA

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

3
3
years of professional experience

Work History

Hostess

Top Of The Market
01.2023 - 06.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Shift Lead

Insomnia Cookies
04.2021 - 01.2023
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Retail Sales Associate

Navy Exchange
07.2020 - 07.2021
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

B.S. Psychology -

San Diego State University
05.2024

Skills

  • Problem Solving
  • Call Management
  • Proficient in Spanish
  • Customer Service
  • IBM SPPS
  • Advanced Microsoft

Affiliations

Mana de San Diego - Since 2015 to Present

Timeline

Hostess

Top Of The Market
01.2023 - 06.2023

Shift Lead

Insomnia Cookies
04.2021 - 01.2023

Retail Sales Associate

Navy Exchange
07.2020 - 07.2021

B.S. Psychology -

San Diego State University

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Larisa Gutierrez