Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Administered prescribed medications on a timely basis following care plan instructions.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Accompanied clients to social events such as movies or plays.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Server
Itto Ramen
Asheville , NC
12.2021 - 03.2023
Lead Server with extensive experience in the hospitality industry. A natural leader with a passion for providing exceptional service, I excel in fast-paced environments where I can mentor team members, exceed guest expectations, and ensure smooth dining experiences, developed strong relationships with regular customers resulting in increased customer loyalty and repeat business. Demonstrated exceptional leadership skills by overseeing a team of servers and ensuring smooth operations during peak service hours.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Greeted guests and provided menus.
Accurately recorded orders on cash register and point-of-sale system.
Cashier
Whole Foods Market Inc
Asheville, NC
04.2019 - 11.2021
Front of house/cashier with a proven track record of delivering exceptional customer experiences, with a warm and welcoming demeanor. I excel in providing personalized service and ensuring smooth operations and accuracy as people come in and check out of the establishment.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Answered customer inquiries regarding store policies and procedures.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.