Larissa Amador
Hooker
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Personal Banker
Equity Bank
Hugoton
10.2025 - Current
- Assisted customers with account inquiries and transaction processing.
- Educated clients on banking products and services available.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance customer service experiences.
- Processed loan applications and conducted preliminary credit assessments.
- Promoted new banking initiatives and special offers to clients.
- Resolved customer issues promptly through effective communication techniques.
Bank Teller
Equity Bank
Liberal
01.2024 - 10.2025
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer accuracy through regular balancing.
- Promoted bank products and services to enhance customer engagement.
- Educated customers on online banking features and security practices.
- Ensured compliance with banking regulations and internal policies.
Cashier
Hooker Hardware and Auto
Hooker
09.2019 - 01.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers in locating products throughout the hardware store.
- Managed cash register operations and balanced drawers at shift end.
- Provided product recommendations based on customer needs and preferences.
- Maintained cleanliness and organization of checkout area and displays.
- Trained new cashiers on register procedures and customer service standards.
Education
Associate of Science - Accounting And Finance
Seward County Community College
Liberal, KS 08.2020 - 12.2023
Skills
- Customer service
- Account management
- Effective communication
- Team collaboration
- Time management
- Accounting and finance
- Relationship building
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Personal Banker
Equity Bank
10.2025 - Current
Bank Teller
Equity Bank
01.2024 - 10.2025
Associate of Science - Accounting And Finance
Seward County Community College
08.2020 - 12.2023
Cashier
Hooker Hardware and Auto
09.2019 - 01.2024