Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Child Nutrition Program Manager
East Baton Rouge Parish School System
Baton Rouge, LA
08.2021 - Current
Coached, mentored and trained team members in order to improve their job performance.
Negotiated contracts with vendors to secure favorable terms and pricing.
Analyzed business performance data and forecasted business results for upper management.
Conducted regular meetings with kitchen staff to discuss food preparation and service procedures.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Created monthly reports for senior management summarizing operational performance metrics.
Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Resolved customer inquiries and complaints requiring management-level escalation.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions..
Reviewed invoices from suppliers and vendors prior to authorizing payment for goods and services provided.
Created menus based on USDA-approved meal patterns, taking into consideration student preferences and dietary restrictions.
Performed monthly inventory checks of all food items stored in the cafeteria kitchens, updating records as necessary.
Participated in professional development activities related to child nutrition program management and industry best practices.