Larissa Cerant
Crew Trainer
Greenacres
Summary
Experienced with training and developing crew members to achieve operational excellence. Utilizes effective training methods to enhance team skills and performance. Track record of fostering productive and cohesive work environment through strong leadership and communication abilities.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
Lake Worth, FL
07.2023 - Current
- Trained and mentored new employees on customer service, register operations, and workplace procedures
- Delivered fast and accurate service in a high-volume drive-thru environment
- Maintained high standards of customer satisfaction through efficient order handling
- Assisted team members during peak hours to ensure smooth daily operations
- Recognized as Employee of the Month for outstanding performance and reliability
Education
Associate of Arts - Nutrition/ Business
Palm Beach State College
Lake Worth, FL 05.2001 -
Skills
Team leadership
Customer service
Problem-solving
Time management
Team collaboration
Cash handling
Effective communication
Timeline
Crew Trainer
McDonald's
07.2023 - Current
Associate of Arts - Nutrition/ Business
Palm Beach State College
05.2001 -