Robby Aguilar
Lubbock,TX
Summary
Dynamic Crew Trainer at Taco Villa with a proven track record in employee training and customer service excellence. Expert in safe food handling and team leadership, I foster a customer-first mindset, enhancing service delivery and operational efficiency. Committed to coaching and mentoring, I drive continuous improvement in training programs and team performance.
Overview
1
1
year of professional experience
Work History
Crew Trainer
Taco Villa
08.2024 - Current
- Guided new team members in understanding safety standards.
- Contributed to maintaining cleanliness and order in assigned areas.
- Streamlined operations through effective collaboration with team members during peak times.
- Demonstrated proper use of equipment and tools to ensure safe operations.
- Communicated feedback to enhance team training outcomes.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Encouraged customer-first mindset among crew members, leading to notable improvements in service delivery.
- Guided new trainers in developing effective training strategies, contributing to overall improvement of training program.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
Skills
Customer service
Timeline
Crew Trainer
Taco Villa
08.2024 - Current