Larissa Chavez
Las Cruces,NM
Summary
I am very polite and energetic. I am a great communicator and I work well with others. I am very outgoing and I love to meet new people. I know how to deal with problems in a professional way. Highly organized and committed to creating a welcoming atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Busser/Head Hostess
Martyrs Steakhouse
05.2022 - 08.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took information about guests' party size, led to seating and offered menus.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Busser
Taoseño
01.2019 - 12.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Refilled drinks and provided extra napkins and silverware.
- Trained new staff in bussing and cleaning procedures.
- Greeted customers and provided menus upon arrival to dining room.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
IT Technician
Kit Carson Electric Internship
06.2021 - 08.2021
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Made website.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
Bachelor of Science - Kinesiology
New Mexico State University
Las Cruces, NM05.2027
High School Diploma -
Taos High School
Taos, NM05.2023
Skills
- Front of House Management
- To-Go Order Preparation
- Good Communicator
- Great Listener
- Table Bussing
- Train Staff
- Drink Orders and Service
- Beverage Preparation
Certification
CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Busser/Head Hostess
Martyrs Steakhouse
05.2022 - 08.2023
IT Technician
Kit Carson Electric Internship
06.2021 - 08.2021
Busser
Taoseño
01.2019 - 12.2021
Bachelor of Science - Kinesiology
New Mexico State University
High School Diploma -
Taos High School