Larissa Fernandes Da Silva
Norristown,PA
Summary
Expected to graduate by October 2024 with 4+ years of professional experience in coding, and data analysis. Certified in Python and Data Science, AI & Development. Certified in Artificial Intelligence (AI). Experienced in conducting research related to space exploration, planetary science, and astrophysics. Skilled in analyzing astronomical data, performing simulations, and interpreting results. Experienced in utilizing telescopes and other observation tools to study celestial bodies and phenomena. Knowledgeable in the principles of physics, mathematics, and astronomy, with a strong foundation in scientific research methods. Collaborative team member with excellent communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatcher
Horizon Services, Inc.
Audubon
07.2023 - Current
- Responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly
- Excellent interpersonal skills with the ability to interact with all types of customers
- Strong customer-oriented attitude
- Able to plan and schedule work rather than just react
- Able to "think on my feet" to provide customers with needed information for their specific installation or repair
- Ability to work as part of a team
- Strong computer skills with a good knowledge of Microsoft office and dispatch software.
Tutor and Mentor
Penn State University
Reading
- Mentored undergraduate students in their studies and research projects related to astronomy
- Helped students raise grades by enhancing their understanding of the subjects
- Monitored student progress and provided constructive feedback.
Education
Bachelor of Science - Space Studies/ Concentration Astronomy
American Public University System
Charles Town, WV10-2024
Bachelor of Science - Astrophysics
Penn State University
Reading, PA01-2021
Skills
- Trilingual, Native Proficiency in Portuguese
- Proficient in Spanish
CORE COMPETENCIES
- Proficient in coding languages, particularly Python
- Skilled in data analysis and interpretation
- Experienced in utilizing AI technologies for problem-solving
- Certified in Data Science, demonstrating knowledge and expertise in the field
- Strong analytical skills with a focus on deriving actionable insights from complex data sets
- Interpersonal Skills: Effective Communication, Customer Relations, Building Relationships, Problem Solving, Analytical Thinking, Quality Assurance, Collaboration, Adaptability, Public Speaking
Certification
- University of Pennsylvania: Python Programming
- Princeton University: Computer Science: Programming with a Purpose
- Duke University: Data Engineering with Rust
Timeline
Dispatcher
Horizon Services, Inc.
07.2023 - Current
Tutor and Mentor
Penn State University
Bachelor of Science - Space Studies/ Concentration Astronomy
American Public University System
Bachelor of Science - Astrophysics
Penn State University
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