Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larissa Garcia

Parsippany,NJ

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.

Overview

8
8
years of professional experience

Work History

Veterinary Technician/Receptionist

Willowbrook Animal Clinic
03.2020 - Current
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.

Veterinary Assistant

Rowan Animal Clinic
01.2019 - 01.2020
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Observed animals for signs of distress or illness.
  • Provided customer support to clients, answering questions and addressing concerns.

Shift Leader

Camp Bow Wow
01.2016 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Parsippany Hills High School
Parsippany, NJ
05.2016

Skills

  • Scheduling
  • Data Entry
  • Customer/Client Relations
  • Data Inputting
  • Medical History Collection
  • Diagnostic Sampling
  • Emergency and Preventive Care

Timeline

Veterinary Technician/Receptionist

Willowbrook Animal Clinic
03.2020 - Current

Veterinary Assistant

Rowan Animal Clinic
01.2019 - 01.2020

Shift Leader

Camp Bow Wow
01.2016 - 01.2019

High School Diploma -

Parsippany Hills High School

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Larissa Garcia