Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Veterinary Technician/Receptionist
Powder Ridge Veterinary Hospital
06.2021 - Current
Restrained and stabilized animals during examination and treatment to prevent injuries.
Prepared and labeled medications and instructed client on administration.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Obtained relevant health history and information from clients to maintain medical charts.
Tracked and scheduled follow-up appointments for animal treatment.
Prepared and administered medications and vaccines as prescribed by veterinarian.
Answered owner animal health questions and advised on best care practices.
Student Volunteer
UNH PAWS Clinic
08.2020 - 05.2021
Learning receptionist roles and technician roles while helping low income communities, working on restraint and client interactions and observing surgeries, applying skills learned in the classroom on real patients
Information Clerk
University of New Hampshire Library
02.2020 - 05.2021
Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Greeted customers, answered general questions and directed to appropriate locations.
Ticket Sales Representative
Tufano Amusements
08.2016 - 08.2019
Accepted and applied payments to process ticket transactions, made change and offered receipts.
Operated register, handled cash and processed credit card transactions.
Education
Certificate Program - Residential Interior Design
Middlesex Community College - Middletown
Middletown, CT
07.2023
Associate of Applied Science - Veterinary Technology
University of New Hampshire
Durham
05.2021
High School Diploma -
Lyman Hall High School
Wallingford, CT
06.2019
Skills
Prescription Management
Appointment Scheduling
Client Relations
Verbal and Written Communication
Physical Examinations
Animal Vaccinations
Timeline
Veterinary Technician/Receptionist
Powder Ridge Veterinary Hospital
06.2021 - Current
Student Volunteer
UNH PAWS Clinic
08.2020 - 05.2021
Information Clerk
University of New Hampshire Library
02.2020 - 05.2021
Ticket Sales Representative
Tufano Amusements
08.2016 - 08.2019
Certificate Program - Residential Interior Design
Middlesex Community College - Middletown
Associate of Applied Science - Veterinary Technology
University of New Hampshire
High School Diploma -
Lyman Hall High School
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