Larissa Johnson
Marion,IL
Overview
5
5
years of professional experience
Work History
Virtual Customer Care Associate
Ideal Image
12.2021 - Current
- Handled large volume of calls daily, with duties including helping guest prepare for their consultations as well as rescheduling and adjusting appointments if needed.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
Key Holder
Torrid
06.2021 - 10.2021
- Ensure that daily merchandising standards, daily replenishment, and store cleanliness standards are properly executed throughout the workday
- Operate the computer and register to receive payments from the customer and get client`s information as well as balancing register for daily deposits
- Assist with tore stocking, floor sets, pricing activities, and assembling equipment.
Starbucks Barista
Kroger’s
08.2019 - 12.2020
- Calmly completed multiple duties at one time in a busy work environment
- Used knowledge of drink formulas and training skills to provide quality coffee and beverages
- Greeting customers, provided information for specials and promotions, and setup advertisement displays for new incoming merchandise, beverages and bakery items
Account Payable Clerk
Stock + Field
07.2018 - 08.2019
- Coded invoices and financial records to maintain an updated physical records database
- Organized and filed financial statements within an online records database
- Completed invoice audits to ensure proper charges and payments
Education
Associate - Applied Science
John A Logan College
Carterville, IL05.2022
Highschool Diploma - undefined
Marion High School
Marion, IL2018
Skills
- Works independently as well as in collaboration with others
- Efficiently and safely problem solves
- Has a positive outlook on situations and everyday events
- Creates memorable and enjoyable interactions with customers
Timeline
Virtual Customer Care Associate
Ideal Image
12.2021 - Current
Key Holder
Torrid
06.2021 - 10.2021
Starbucks Barista
Kroger’s
08.2019 - 12.2020
Account Payable Clerk
Stock + Field
07.2018 - 08.2019
Associate - Applied Science
John A Logan College
Highschool Diploma - undefined
Marion High School
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