Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larissa Letulle

Saint Amant,LA

Summary

Professional with strong background in customer support.

Experienced in addressing customer needs efficiently and resolving issues to enhance satisfaction.

Skilled in communication, problem-solving, and organization.

Adaptable to changing environments, and focused on delivering results. Detail-oriented with ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Bartender

Fat Cat Saloon/ Coops
Prairieville, LA
09.2023 - Current
  • Managed bar inventory, ensuring optimal stock levels and minimizing waste.
  • Trained new staff on bar operations, promoting consistency in service and quality.
  • Maintained cleanliness and organization of bar area, adhering to health regulations.
  • Handled cash transactions accurately, ensuring a balanced register at shift end.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Administrative Program Specialist-A

Louisiana Department Of Wildlife And Fisheries
Baton Rouge, LA
07.2013 - 05.2018

Administrative Assistant for Lieutenant Colonel of Enforcement Division

  • Head Timekeeper for Enforcement Division
  • Compiled and delivered monthly case report for Commission Meeting to inform decision-making
  • Scheduled travel plans and processed documentation for expenses
  • Prepared monthly case report for Commission Meeting
  • Guided Enforcement Division timekeepers on payroll policies and procedures to ensure compliance
  • Posted job openings and assisted with new hire applications
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff

Administrative Coordinator 4

Louisiana Department Of Wildlife And Fisheries
Baton Rouge, LA
06.2011 - 07.2013

Administrative Assistant for Region 7 Enforcement Captain

  • Managed incoming calls and welcomed visitors to ensure positive first impressions
  • Entered payroll for region agents
  • Maintained organized filing system for region payroll files to ensure easy access and compliance
  • Kept organized filing system for region payroll files
  • Entered citation information and maintained filing system for copies
  • Entered boating accident records in BARDS system
  • Scheduled boating course classes and homemade boat inspections
  • Managed office supply inventory efficiently

Payor Verification Department-Temporary Position

Amedisys
Baton Rouge, LA
12.2010 - 06.2011
  • Called insurance companies and used websites to verify patient benefits and financial responsibility, ensuring accurate data entry.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Certificate of Completion - Medical Office Specialist

Ascension College
Gonzales, LA
06-2002

Skills

  • Customer service excellence
  • Strong written and verbal communication
  • Administrative office support
  • Multi-line phone proficiency
  • Payroll and accounting proficiency
  • QuickBooks and PowerPoint
  • Office suite proficiency
  • Record keeping organization
  • 40 WPM typing speed
  • Mail handling
  • Travel arrangements experience

Timeline

Bartender

Fat Cat Saloon/ Coops
09.2023 - Current

Administrative Program Specialist-A

Louisiana Department Of Wildlife And Fisheries
07.2013 - 05.2018

Administrative Coordinator 4

Louisiana Department Of Wildlife And Fisheries
06.2011 - 07.2013

Payor Verification Department-Temporary Position

Amedisys
12.2010 - 06.2011

Certificate of Completion - Medical Office Specialist

Ascension College