Larissa Medellin
Tomball
Summary
Dynamic team player with a proven track record in customer service, organization, and cleanliness. Committed to enhancing guest satisfaction through effective communication and attention to detail.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Diner Hostess
Chick-fil-A
Tomball
06.2026 - Current
- Coordinated with kitchen staff for timely food service.
- Served meals to customers with attention to presentation.
- Prepared and served food items according to customer orders.
- Maintained cleanliness and organization of dining area.
- Set up, restocked and cleaned dining areas.
Apparel Team Member
Academy Sports Outdoors
The Woodlands
04.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized displays and arranged merchandise to enhance visual appeal.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Monitored store cleanliness and ensured a welcoming environment for shoppers.
Lead Trainer
Chick-fil-A
Spring
09.2022 - 04.2025
- Mentored employees on customer service best practices, resulting in improved guest satisfaction.
- Assisted customers with product inquiries, ensuring exceptional service and informed purchasing decisions.
- Maintained cleanliness and organization of checkout area, fostering a welcoming environment for guests.
- Served meals with a focus on presentation and quality standards.
- Prepared food items in compliance with safety and hygiene regulations.
Receptionist
Pipeline Machinery
Cypress
06.2023 - 12.2023
- Greeted visitors and directed them to appropriate departments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming calls and routed them to relevant personnel.
- Maintained front desk area, ensuring cleanliness and organization.
- Processed incoming and outgoing mail efficiently and accurately.
- Assisted with inventory management of office supplies and materials.
Education
BBA - Business Administration And Management
Texas State University
San Marcos, TX07-2026
Skills
- Guest reception
- Customer service
- Food safety practices
- Event coordination
- Inventory management
- Display organization
- Time management
- Team building
Languages
English
Professional
Spanish
Limited
Certification
- Phlebotomists
Accomplishments
- Top Award for Lead Trainer
Timeline
Diner Hostess
Chick-fil-A
06.2026 - Current
Apparel Team Member
Academy Sports Outdoors
04.2025 - Current
Receptionist
Pipeline Machinery
06.2023 - 12.2023
Lead Trainer
Chick-fil-A
09.2022 - 04.2025
BBA - Business Administration And Management
Texas State University