Versatile professional with extensive experience in operations management, data analysis, and process optimization across dynamic industries. Adept at streamlining workflows, managing cross-functional teams, and driving organizational growth. Known for leveraging analytical insights and collaborative strategies to deliver impactful results.
Overview
18
18
years of professional experience
Work History
Sr. Revenue Cycle Coordinator
Englewood Hospital and Medical Center
10.2016 - Current
Collaborate with internal and external teams to develop and implement credentialing workflows and policies to align with industry standards to reduce claim denials.
Design, implement, and train revenue cycle teams and provider practice managers on front and back end billing workflows, enhancing staff efficiency, minimizing errors, and driving increased net revenue.
Collaborate with IT to implement system enhancements improving billing accuracy and efficiency between multiple billing systems.
Partner with internal and external teams to secure malpractice coverage, evaluate risks, and implement strategies to prevent gaps in coverage.
Improve patient satisfaction by streamlining billing and insurance procedures for a more positive experience.
Design and maintain a comprehensive dashboard of physicians and practices, providing key stakeholders with real-time insights to effectively track business growth.
Product Development and Marketing
Raw Sugar Buzz
09.2014 - 10.2016
Managed business finances, ensuring timely payments to vendors and suppliers, and maintained accurate records.
Conceptualized, developed, marketed, and sold a complete line of natural body care products, including moisturizers, oils, soaps, deodorants, and scrubs.
Oversaw e-commerce operations, managing buying and selling activities on platforms such as Etsy, driving product visibility and sales.
Operations Executive
Clinique Cosmetics
11.2011 - 07.2014
Collaborated with Sales Operations and Retail Buyers to develop seasonal sales and stock plans that aligned with market demands and trends.
Led negotiations for $10M in annual shipments with retail partners, contributing to accurate quarterly and annual revenue forecasts.
Optimized product flow through pre-shipment analysis, allocation management, order processing, and timely replenishment, reducing excess inventory by 10%.
Managed new product allocations to maximize sell-through performance at retail locations, ensuring successful product innovation.
Demand Planner
Bobbi Brown Cosmetics
02.2007 - 11.2011
Collaborated with marketing, supply chain, product development, and sales teams to forecast sell-in and sell-thru demands for new innovative products.
Managed sell-in and sell-thru of catalog products to meet KPI goals, utilizing statistical data in SAP to inform strategies.
Oversaw the entry of merchandising and collateral sell-in to support key account business and drive sales growth.
Provided comprehensive sell-in and sell-thru analysis to key stakeholders, guiding decision-making and business strategies.
Managed product categorization in close collaboration with marketing to ensure alignment with market needs and business objectives.
Education
Bachelor of Science - Accounting/Business Administration
Delaware State University
Dover, DE
Skills
Project Management and Workflow Optimization
Data Analysis and Dashboard Development
Cross-Functional Team Leadership
Client Relations and Stakeholder Engagement
Technical Skills
Proficient in Microsoft Excel, Word, Powerpoint), Epic, Athena
Timeline
Sr. Revenue Cycle Coordinator
Englewood Hospital and Medical Center
10.2016 - Current
Product Development and Marketing
Raw Sugar Buzz
09.2014 - 10.2016
Operations Executive
Clinique Cosmetics
11.2011 - 07.2014
Demand Planner
Bobbi Brown Cosmetics
02.2007 - 11.2011
Bachelor of Science - Accounting/Business Administration
Delaware State University
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