Larissa Perez

• Greeted visitors and customers in a friendly, professional manner.
• Assisted with filing documents and maintaining records.
• Answered phone calls and directed them to the appropriate personnel.

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Answered central telephone system and directed calls accordingly.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Organized, maintained and updated information in computer databases.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Collected co payments, processed transactions and updated relevant records.
• Compiled information from files and research to satisfy information requests.

worked in the office to send the work out to the warehouse