Larissa Servin
Las Vegas,NV
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
5
5
years of professional experience
Work History
Sales Associate
Emporio Armani
Las Vegas, NV
07.2023 - Current
- Maintained organized, well-stocked shelves and displays.
- Resolved customer complaints in an efficient and timely manner.
- Conducted research on current trends in luxury fashion industry.
- Suggested additional items based on customer needs and preferences.
- Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer's financial capabilities and needs.
Sales Associate
Seven For All Mankind
Las Vegas, NV
02.2023 - 03.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
Cashier/Customer Service
Bed Bath and Beyond, Rancho Santa Margarita
Las Vegas, NV
09.2021 - 06.2022
- Cashiering
- Answering phones
- Answering customer questions/concerns pushing sales and other store benefits (rewards programs, credit cards, etc.)
- Cleaning sales floor
- Helping customers with online troubles.
Sales Associate at DSW
DSW
Las Vegas, NV
07.2019 - 08.2020
- Cashiering
- Answering phones
- Answering customer questions/concerns, pushing sales and other store benefits (rewards programs, credit cards, etc.)
- Cleaning sales floor
- Stocking.
Skills
- Computer Skills
- Customer Service
- Communication Skills
- Professionalism
- Multitasking Skills
- Phone Etiquette
Timeline
Sales Associate
Emporio Armani
07.2023 - Current
Sales Associate
Seven For All Mankind
02.2023 - 03.2024
Cashier/Customer Service
Bed Bath and Beyond, Rancho Santa Margarita
09.2021 - 06.2022
Sales Associate at DSW
DSW
07.2019 - 08.2020
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