Hi, I’m
LARISSA VENAFRO
Monument,CO
Summary
Results-oriented Dental/Business Manager with over 15 years of experience in the dental industry, specializing in financial management and operational efficiency. Proven track record of reducing accounts receivable by 95% and generating over $4.3 million in collections, and more recently keeping collections above 100%. Committed to fostering a culture of excellence and continuous improvement. Known for my strong work ethics, positive and professional demeanor, proactive approach and commitment to excellence in all tasks.
Overview
21
years of professional experience
Work History
APEX ENDODONTICS
DENTAL PRACTICE MANAGER/BUSINESS MANAGER
07.2010 - Current
Job overview
- Performed all accounting activities, submitting payroll, month end reporting, bank reconciliations, expense reports, auditing charts, accounts receivable and payable, and insurance claims processing among other responsibilities
- Directed a team of 3 providers and 10 staff members
- Improved revenue streams year to year through developed through marketing, policies, procedures and system controls
- Our practice has been recognized in the Top Dentists magazine in Colorado Springs every year due to an excellence in patient care, customer service and a maintained and growing trusted referral base
- Working collaboratively within a team, fostering open and effective communication with referring doctors, and building lasting professional relationships
- Over the years I have established strong connections with referring offices and employees earning their trust through meaningful interactions which contributed to the success of the practice
- Marketing Event Management; Facilitated all logistics, including sponsorship, managing schedules, hiring speakers, contracts, travel arrangements and coordination of all details
- In addition I was responsible for all marketing campaigns
ROTA AND SMITH DENTAL CENTER
DENTAL ADMINISTRATIVE ASSISTANT
02.2010 - 07.2010
Job overview
- Managed the front desk operations, provided administrative support, accounts payable and accounts receivables, scheduling, and insurance verification.
- Collaborated and communicated at a high level with providers and staff to ensure efficient workflow within the practice.
- Developed positive relationships with patients by providing excellent customer service and a caring demeanor.
CENTENNIAL DENTAL CARE
DENTAL PRACTICE MANAGER
07.2004 - 02.2010
Job overview
- Responsible for all HR functions including training, finding new talent, performing exit interviews, handling conflicts between staff members by utilizing strong interpersonal communication skills and providing guidance and motivating the team to perform their best
- Oversaw daily operations including IT, scheduling appointments, managing inventory, providing customer service
- Obtained and sought out multiple grants during the pandemic keeping the practice financially stable
- Managed the front desk operations, provided administrative support, accounts payable and accounts receivables, scheduling, and insurance verification
- Collaborated and communicated at a high level with providers and staff to ensure efficient workflow within the practice
- Developed positive relationships with patients by providing excellent customer service and a caring demeanor
- Reduced past due accounts receivables by 95% under stringent time constraints and collected in excess of 4.3M in accounts receivables
- Managed daily operations, including finding new talent, conducting exit interviews, resolved employee conflicts, collaborated closely with doctors, dental assistants and team to ensure smooth operations within the practice
- Developed new policies and procedures for the practice
Skills
- Operational efficiency
- Employee relations and conflict resolution
- Customer relationship management
- Performance management
- Business administration
- Event planning
Timeline
DENTAL PRACTICE MANAGER/BUSINESS MANAGER
APEX ENDODONTICS
07.2010 - Current
DENTAL ADMINISTRATIVE ASSISTANT
ROTA AND SMITH DENTAL CENTER
02.2010 - 07.2010
DENTAL PRACTICE MANAGER
CENTENNIAL DENTAL CARE
07.2004 - 02.2010
Similar Profiles
Mallory RansomMallory Ransom
Receptionist Administrator at Apex EndodonticsReceptionist Administrator at Apex Endodontics
Maria RodriguezMaria Rodriguez
Dental Assistant at Apex EndodonticsDental Assistant at Apex Endodontics
Pua’olena Kama-TothPua’olena Kama-Toth
Receptionist/Endodontic Dental Assistant at Apex EndodonticsReceptionist/Endodontic Dental Assistant at Apex Endodontics
MALIK RICHARDSONMALIK RICHARDSON
Athlete at NikeAthlete at Nike
Leeya BaileyLeeya Bailey
Client Relationship Lead at VEHO TechnologiesClient Relationship Lead at VEHO Technologies