Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laritza Gonzalez

Philadelphia,PA

Summary

Dynamic and customer-focused professional with experience at Regal Cinemas, excelling in cash handling and delivering exceptional service. Proven ability to engage diverse customers and maintain cleanliness, contributing to a welcoming atmosphere. Strong teamwork and communication skills fostered during volunteer work at St. Christopher's Hospital enhance my adaptability and service delivery while engaging with patients.

Overview

2026
2026
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
05.2025 - Current
  • Provided exceptional customer service by greeting guests and addressing inquiries promptly.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team members by efficiently managing food and beverage orders during peak hours.
  • Operated point-of-sale system accurately to process transactions and handle cash flow.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Volunteer

St. Christopher's Hospital for Children, Erie Avenue
2023 - 2023
  • Learned best practices for effective communication with diverse groups of volunteers and community members.
  • Engaged in training sessions to understand organizational goals and improve service delivery methods.
  • Adapted quickly to changing priorities, ensuring smooth operation of volunteer programs and initiatives.

Education

High School Diploma -

Olney High School
Philadelphia, PA
06-2024

Bachelor's Degree -

Temple University
Philadelphia, PA
01-2029

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Cash handling expertise
  • Patience and empathy
  • Strong teamwork
  • Customer service
  • POS system operation
  • Friendly and helpful

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Floor Staff Member

Regal Cinemas
05.2025 - Current

Volunteer

St. Christopher's Hospital for Children, Erie Avenue
2023 - 2023

High School Diploma -

Olney High School

Bachelor's Degree -

Temple University

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Laritza Gonzalez