Dynamic and goal-driven professional with a proven track record at Goodwill Industries of Michigan Heartland, enhancing customer satisfaction through exceptional service and product knowledge. Skilled in multitasking and communication, consistently delivering positive customer engagements and maintaining high standards of store appearance. Demonstrates reliability and a strong ability to adapt, contributing to team success and operational efficiency.
Work History
Retail Worker
Goodwill Industries of Michigan Heartland
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
High School Diploma -
Cornerstone Christian Academy
Townsend, GA
02.2013
Skills
Customer service
Patience and empathy
Customer assistance
Reliability and punctuality
Store cleaning
Professional appearance
Workplace safety compliance
Multitasking
Friendly and helpful
Reliable and responsible
Attention to detail
Honest and dependable
Team cooperation
Adaptable and flexible
Strong communication and interpersonal skills
Creative thinking
Positive customer engagement
Goal driven
Timeline
Retail Worker
Goodwill Industries of Michigan Heartland
High School Diploma -
Cornerstone Christian Academy
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