Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Larriana  Freeman

Larriana Freeman

Work from home
Lake City,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Work From Home Agent

SITEL Worldwide
Lake City, FL
05.2023 - 01.2024
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
  • Answered incoming calls in a timely manner and provided accurate information on products and services.
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
  • Verified accuracy of data entry into company database system.
  • Continually updated knowledge base of product features, benefits, pricing plans.

Work From Home Agent

Apple
Lake City, FL
01.2021 - 02.2022
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
  • Answered incoming calls in a timely manner and provided accurate information on products and services.
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.

Education

High School Diploma -

Ola High School
Mcdonough, GA
05-2014

Skills

  • Phone Etiquette
  • Goal-Oriented
  • Parts Ordering
  • File Maintenance
  • Appointment Scheduling
  • Customer Service
  • Order Processing
  • Promotional Support
  • Data Entry
  • Work Prioritization
  • Active Listening
  • Inbound and Outbound Calling
  • Account Updates
  • Credit Card Payment Processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Work From Home Agent

SITEL Worldwide
05.2023 - 01.2024

Work From Home Agent

Apple
01.2021 - 02.2022

High School Diploma -

Ola High School
Larriana FreemanWork from home