Summary
Overview
Work History
Skills
Timeline
Generic

Tanija Jones

Miami,FL

Summary

Goal-oriented professional with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced environment. Focused on continual self-improvement to professionally represent company.

Online Customer Service Commerce with demonstrated skills in dedicated support, organization, and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

2
2
years of professional experience

Work History

Work From Home Agent

Primerica
Miami, FL
02.2022 - 06.2024
  • Our goal was to empower you to make better and informed financial choices when it comes to life insurance, investments, auto and home insurance and many more through education with the perfect financial solutions !
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
  • Utilized computer systems to access accounts for research purposes.
  • Continually updated knowledge base of product features, benefits, pricing plans.

Customer Service Cashier

Walmart
Jupiter, Florida
06.2022 - 05.2024
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Operated cash registers to process payments for goods and services.
  • Maintained accurate records of transactions using the point-of-sale system.

Skills

  • Goal-Oriented
  • Phone Etiquette
  • Appointment Scheduling
  • CRM Software
  • Billing management
  • Promotional support
  • Direct Sales
  • Account Management
  • Customer Service
  • Order Processing
  • Microsoft Exchange
  • Professional phone voice
  • High-energy attitude
  • Problem Resolution

Timeline

Customer Service Cashier

Walmart
06.2022 - 05.2024

Work From Home Agent

Primerica
02.2022 - 06.2024
Tanija Jones