SANDRA Frey
Nashville,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Work From Home Agent
Tyson Fresh Meats
07.2023 - 12.2025
- Provided exceptional customer support through multiple channels, enhancing client satisfaction and loyalty.
- Resolved product inquiries and concerns efficiently, ensuring timely follow-up with customers.
- Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Customer Service Manager
Inventory Management System
03.2018 - 04.2023
- Assisted in resolving customer inquiries via phone and email to enhance satisfaction.
- Supported the team in maintaining accurate records of customer interactions and feedback.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Customer Service Representative
NomNomNow
Nashville, TN
05.2016 - 01.2018
- Assisted customers with inquiries and resolved issues via phone and email.
- Collaborated with team members to enhance overall customer experience.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05-2026
Associate of Applied Science - Medical Assistant
Kaplan College
Nashville, TN11-2015
High School Diploma -
Maplewood High School
Nashville, TNSkills
- Goal-oriented
- Appointment scheduling
- Customer service
- Data entry
Timeline
Work From Home Agent
Tyson Fresh Meats
07.2023 - 12.2025
Customer Service Manager
Inventory Management System
03.2018 - 04.2023
Customer Service Representative
NomNomNow
05.2016 - 01.2018
Bachelor of Science - Business Management
University of Phoenix
Associate of Applied Science - Medical Assistant
Kaplan College
High School Diploma -
Maplewood High School