LARRIET POTEAT
Valencia,CA
Summary
Dynamic business leader with over 8 years of experience in sales management and customer service across diverse industries, including real estate and transportation. Proven track record of driving growth by cultivating strong client relationships, identifying investment opportunities, and crafting mutually beneficial solutions. Expertise in exceeding sales goals through strategic lead tracking, addressing customer pain points, and implementing effective business growth strategies while optimizing client retention and managing operating costs. Adept at leveraging data-driven insights from market research and business analytics to enhance product usage and effectively manage accounts and portfolios.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Paychex Inc
05.2024 - Current
- Hunted and advanced business accounts, leads, and opportunities through meetings, relationship building while providing accurate sales activity/forecast in Salesforce.
- Collaborates with banks, CPA's, Enrolled Agents, Bookkeepers, and existing business clients with the goals of education, consulting, and securing referrals.
- Established long-term relationships with key contacts at client companies and channel partners.
- Leveraged Go-to-Market Strategy to identify customers' needs and present product solutions to key decision makers to increase revenue or market share.
- Help develop sales skills with new hires while maintaining an understanding of products, staying up to date with CA compliance laws, business trends for each industry vertical, and relevant information to provide to partners and business owners.
- Escalate client concerns to our service partners, and follow up as necessary to ensure satisfaction.
- Collect, complete, and submit the necessary paperwork for new sales, with Service Level Agreement guidelines overseeing the sales process from start to finish.
- Achieved revenue of over $50K plus and 120% over quota (March 2025 Top Achiever).
Multi-Site Leasing Consultant
Equity Residential
01.2023 - 05.2024
- Generated sales by leading apartment tours that showcased amenities to prospective lessees
- Promoted properties to local businesses via email, phone, and marketing collateral
- Facilitated improvements by evaluating apartment community for areas requiring repair and determining changes that would enhance property's appearance for prospects, residents, and shareholders
- Collected rent/amenity payments ensuring funds post to correct account
- Monitored rental rates ensuring prices on a per with the market, needs of the company, and supply and demand
- Conducted rate negotiations.
Amazon Delivery Driver
Mamba Logistics, Inc.
08.2022 - 12.2022
- Exceeded customer expectations consistently as evidenced by high feedback ratings, increasingly large tips, and numerous repeat customers; achieved high customer satisfaction by delivering accurate and quick service within time constraints
- Maintained efficient delivery times by savvily grouping and routing deliveries
- Prevented merchandise from becoming damaged by securely organizing freight on trucks.
Amazon Delivery Driver
SoCal Deliveries
03.2021 - 08.2021
- Elevated customer service by seamlessly addressing customer issues
- Played vital role in quality assurance efforts by reviewing delivery orders/documents and reporting errors to supervisor for resolution
- Contributed to company vehicle's reliable performance by inspecting and maintaining brakes, lights, tires, water, oil, and gas.
Assistant Manager
Enterprise Rent-A-Car
05.2018 - 12.2020
- Built satisfied and loyal customer base by while directing multiple branches with fleet size of 400+ cars
- Optimized business's performance by efficiently managing operations and employees, including creating organization systems for inventory control, financial reports, and merchandising; established schedules that enabled company's coverage to remain in alignment with forecasted demands
- Boosted accuracy and reduced discrepancies in monetary deposit records by properly monitoring deposit and cash intake records.
Management Trainee
Enterprise Rent-A-Car
05.2017 - 05.2018
- Built management team that utilized enhanced operational and business development strategies
- Achieved business objectives by effectively planning and implementing team projects, as well as properly pricing and displaying products
- Resolved conflicts and issues quickly by promoting professional and open communication and relationships.
Driver
Enterprise Rent-A-Car
04.2016 - 04.2017
- Accomplished safety targets consistently by adjusting to various traffic and road conditions
- Prevented delays by coordinating efficient routes
- Tracked fuel costs by maintaining detailed fuel and mileage reports.
Shift Lead
Fresh Healthy Cafe
11.2015 - 03.2016
- Garnered multiple recommendations from satisfied patrons due to ensuring order accuracy by clearly communicating with food preparers
- Maintained accurate register via impeccable cash management, payment processing, and billing
- Excelled at inventory management, keeping pantry well-stocked in busy seasons.
Education
Bachelor of Science in Music Business -
Full Sail University
Winter Park, FLPost Graduate Program - Data Science And Business Analytics
The University of Texas At Austin's McCombs School
Austin, TX01-2025
Skills
- MS Office Suite
- Adobe Creative Cloud
- Problem Solving
- Operations Management
- Cost Control
- Time management
- Negotiation
- Consultative Sales
- Collaboration
- Data Analysis
- B2B Sales
- Salesforce
Selected Highlights
- Paychex Top Achiever with 120% over quota
- Paved the way for increasing market growth at Enterprise Rent-A-Car by reviewing gross profit and sales reports for growth opportunities.
- Acknowledged by Enterprise Rent-A-Car's senior management for driving store's success by landing a corporate account that needed over 10,000 trucks from a new Enterprise Branch location.
Timeline
Sales Consultant
Paychex Inc
05.2024 - Current
Multi-Site Leasing Consultant
Equity Residential
01.2023 - 05.2024
Amazon Delivery Driver
Mamba Logistics, Inc.
08.2022 - 12.2022
Amazon Delivery Driver
SoCal Deliveries
03.2021 - 08.2021
Assistant Manager
Enterprise Rent-A-Car
05.2018 - 12.2020
Management Trainee
Enterprise Rent-A-Car
05.2017 - 05.2018
Driver
Enterprise Rent-A-Car
04.2016 - 04.2017
Shift Lead
Fresh Healthy Cafe
11.2015 - 03.2016
Bachelor of Science in Music Business -
Full Sail University
Post Graduate Program - Data Science And Business Analytics
The University of Texas At Austin's McCombs School