Larry Baker
Kingston
Summary
Results-oriented retail professional with strong skills in inventory management and employee training. Successfully supervised operations to ensure compliance with company standards while elevating customer service through team mentorship.
Overview
8
8
years of professional experience
Work History
Retail Supervisor
Gordon Brothers
Boston
01.2025 - Current
- Supervised daily operations to ensure smooth store functionality.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted in creating visually appealing product displays to enhance sales.
Store Director
American Freight Furniture and Mattress
Parkersburg
02.2024 - 01.2025
- Supervised daily store operations, ensuring compliance with company standards and enhancing overall customer experience.
- Trained and mentored staff, elevating customer service skills and product knowledge to foster a knowledgeable sales team.
- Managed inventory and coordinated restocking to maintain optimal efficiency.
- Facilitated regular team meetings to align on goals and address operational challenges, promoting a collaborative work environment.
Asst Manager
Mcdonalds RHF
Chillicothe
06.2018 - 07.2024
- Supervised daily operations to ensure smooth workflow and service efficiency.
- Trained and mentored staff on customer service standards and operational procedures.
- Resolved customer complaints promptly to ensure satisfaction and maintain loyalty.
- Implemented promotional campaigns to enhance customer engagement and drive sales.
Education
High School Diploma -
Jackson High School
Jackson, OH06-1991
Skills
- Visual merchandising
- Inventory management
- Merchandise replenishment
- Sales strategy
- Client relationship management
- Team leadership
- Employee training
- Customer service
Timeline
Retail Supervisor
Gordon Brothers
01.2025 - Current
Store Director
American Freight Furniture and Mattress
02.2024 - 01.2025
Asst Manager
Mcdonalds RHF
06.2018 - 07.2024
High School Diploma -
Jackson High School