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Dynamic Information Technology Specialist with proven expertise at the Army in IT troubleshooting and information security. Adept at enhancing system reliability and user support while fostering strong interpersonal relationships. Successfully managed helpdesk operations, prioritizing urgent tasks to ensure seamless business functions and compliance with data security standards.

Dynamic Information Technology Specialist with a proven track record at Milford Regional Medical Center, excelling in IT troubleshooting and end-user support. Enhanced operational efficiency through effective problem-solving and streamlined processes, achieving high user satisfaction. Skilled in network administration and committed to continuous improvement, fostering collaboration across teams to drive successful IT solutions.

With 9+ years of experience in technical support in corporate and small business settings, I have a proven track record of effectively troubleshooting and resolving complex IT issues. My expertise includes Technical Support, Troubleshooting, Network Maintenance, Hardware/Software Installation, System Administration, and Customer Service. Renowned for my organizational skills and dependability, I excel at managing multiple priorities with a positive attitude. I am proactive in taking on additional responsibilities to contribute to team goals.

Proven Information Technology Specialist from the Army, adept in information security and IT troubleshooting. Excelled in enhancing system performance and security, significantly reducing downtime through effective problem-solving and technical upgrades. Skilled in staff education, demonstrating exceptional teamwork and a commitment to continual learning. Expert in network diagnostics and end-user support, embodying a blend of technical proficiency and collaborative spirit. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Seasoned IT specialist with a wealth of knowledge in improving user happiness and IT system optimization. A track record of success at the Para Taekwondo Association in India, where system performance was greatly enhanced and excellent end-user assistance was given. Competent in maintaining continuous learning environments, troubleshooting IT, and network management. Adept at recognizing and effectively resolving technological problems while upholding superior interpersonal communication abilities. Dedicated to advancing technology and providing creative ways to achieve organizational objectives. Demonstrated capacity to improve overall IT efficiency and streamline operations in dynamic, fast-paced environments.

Larry Benjamin

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Information Technology Specialist

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Master of Science - Cyber Security Technology

Bachelor of Science - Cyber Security Technology

Associate of Arts - General Studies

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Information Technology Specialist

University of Maryland Global Campus

University of Maryland Global Campus

University of Maryland Global Campus

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