Larry Brooks
Miami,FL
Summary
Enthusiastic about applying for this position as it presents an opportunity to enhance and expand knowledge and skills in the hotels and condominiums industry. With a strong passion for this field, eager to contribute expertise and drive to achieve exceptional results. Seeking to leverage experience and dedication, committed to delivering outstanding performance and making a significant impact within this dynamic industry.
Overview
17
17
years of professional experience
Work History
Security Site Supervisor
Allied Universal Security Services
09.2020 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Front Desk Supervisor
PARAISO BAY CONDOMINIUM
09.2019 - 04.2020
500 BRICKELL FRONT DESK SUPERVISOR
First Services Residential
01.2019 - 01.2020
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
ONE VILLAGE PLACE CONDOMINIUM FRONT DESK TEAM LEADER
First Services Residential
05.2014 - 03.2017
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer concerns promptly.
- Communicated effectively with housekeeping and maintenance staff to ensure rooms were ready for guest arrivals.
- Monitored inventory levels of essential supplies at the front desk, proactively ordering when necessary to avoid shortages.
- Collaborated with other departments to create seamless experiences for guests during their stay.
ST.JOHN SHIPPING/COLONY TRASPORT
09.2007 - 03.2015
US SECURITY ASSOCIATES
US Security & Associates
10.2009 - 01.2014
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Enhanced safety for all personnel with timely response to emergency situations and alarms.
- Conducted routine inspections, identifying potential risks and addressing them proactively.
- Provided a visible presence for deterrence purposes while maintaining professionalism and vigilance throughout the work shift.
50 SECURITY
01.2010 - 11.2010
THE CLUB AT BRICKELL BAY (SECURITY OFFICER / FRONT DESK CONNCIERGE/ BELL PERSON)
10.2012 - 01.216
Education
HIGH SCHOOL & COLLEGE DEGREE -
ARNALDO AUL & CHURCH OF GOD BILINGUAL COLLEGE
Skills
- CCTV Monitoring
- Access Control
- Risk Analysis
- Alarm systems
References
AVAILABLE ON REQUEST
Timeline
Security Site Supervisor
Allied Universal Security Services
09.2020 - Current
Front Desk Supervisor
PARAISO BAY CONDOMINIUM
09.2019 - 04.2020
500 BRICKELL FRONT DESK SUPERVISOR
First Services Residential
01.2019 - 01.2020
ONE VILLAGE PLACE CONDOMINIUM FRONT DESK TEAM LEADER
First Services Residential
05.2014 - 03.2017
THE CLUB AT BRICKELL BAY (SECURITY OFFICER / FRONT DESK CONNCIERGE/ BELL PERSON)
10.2012 - 01.216
50 SECURITY
01.2010 - 11.2010
US SECURITY ASSOCIATES
US Security & Associates
10.2009 - 01.2014
ST.JOHN SHIPPING/COLONY TRASPORT
09.2007 - 03.2015
HIGH SCHOOL & COLLEGE DEGREE -
ARNALDO AUL & CHURCH OF GOD BILINGUAL COLLEGE
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