Larry Cook

Car Salesperson

Herb Jones Chevrolet

Elizabethtown, KY

12.2017 - Current

Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
Educated customers about sales processes, warranty requirements and service standards.
Researched local, state, and federal laws regarding auto sales regulations when necessary.
Consistently exceeded quotas by pursuing and closing sales.
Collaborated with prospective customers over phone and email to schedule sales appointments.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Prepared merchandise for purchase.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Responded to inquiries from potential customers via email and telephone.
Negotiated prices with customers who.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Developed relationships with potential buyers through phone calls and emails.
Managed sales negotiations and financing options.
Scheduled automotive deliveries with vendors and customers.
Provided follow-up customer service after a car sale was completed.
Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
Analyzed customer needs to make suitable product recommendations and demonstrations.
Explained differences between models to clients, comparing and discussing capabilities and features.
Recommended, selected and located merchandise based on customer desires.
Followed up with customers to build long-term relationships and successful referrals.