Larry Deckard
Ellettsville,IN
Summary
I have a strong work history built on reliability, safety, and efficiency. Throughout my career, I have developed a reputation as a careful and responsible worker who consistently prioritizes safety while maintaining high productivity. I have many years of experience driving for work, which has strengthened my attention to detail, time management, and ability to stay focused in high-pressure situations. I am skilled at problem solving and adapting quickly when unexpected challenges arise, allowing me to keep operations running smoothly. I work well under pressure, remain calm in demanding environments, and take pride in completing tasks accurately and efficiently while maintaining a strong commitment to safety and professionalism.
Overview
15
15
years of professional experience
Work History
Water Field Representative
East Monroe Water Corporation
Bloomington, IN
02.2021 - 02.2026
- Coordinated water distribution schedules to optimize service delivery across residential and commercial areas.
- Conducted regular inspections of infrastructure to identify maintenance needs and ensure compliance with safety standards.
- Managed customer inquiries and resolved service issues, enhancing overall client satisfaction and retention rates.
- Collaborated with engineering teams to develop improvement plans for aging water systems, increasing efficiency and reliability.
- Implemented data tracking systems for monitoring water usage patterns, supporting strategic planning initiatives for resource management.
- Completed paperwork in full, on time, and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Analyzed water test results and prepared detailed reports for regulatory review, ensuring accuracy and timeliness.
- Managed inventory of supplies, ensuring availability of essential materials for uninterrupted service delivery.
- Protected public health by swiftly responding to emergency situations affecting the community''s water supply.
- Improved water quality by conducting routine testing and analysis of samples.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Coordinated office operations.
- Processed invoices and billing statements accurately for prompt payment collection.
- Managed customer inquiries regarding billing discrepancies and account balances.
Utility Locator
USIC
Bloomington, IN
06.2015 - 02.2021
- Conducted thorough utility line inspections to ensure accurate location and identification.
- Utilized advanced locating equipment to minimize excavation damage and service interruptions.
- Collaborated with project teams to provide timely and accurate utility information for site planning.
- Developed training materials for new staff on equipment usage and safety protocols.
- Implemented process improvements that increased accuracy in utility mapping by utilizing GIS technologies.
- Enhanced safety by accurately identifying and marking underground utility lines.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Provided training to new employees on proper techniques for utility locating practices.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Supported emergency response efforts by quickly locating damaged utilities for repair teams.
- Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
- Provided valuable input during company meetings to help improve processes related to equipment maintenance and inventory control.
- Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
Technician
Jiffy Lube
Bloomington, IN
04.2011 - 06.2015
- Inspected vehicles for safety and service needs, ensuring compliance with industry standards.
- Performed oil changes and fluid replacements efficiently, maintaining high service quality.
- Assisted customers in understanding services, enhancing overall customer satisfaction.
- Trained new technicians on equipment operations and best practices for optimal performance.
- Maintained cleanliness and organization of work area to promote safety and efficiency.
- Diagnosed vehicle issues using diagnostic tools, contributing to timely repairs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Bloomington High School North
Bloomington04-2011
Skills
- Goal-oriented mindset
- Customer relations
- Effective negotiation
- Route coordination
- Cash handling
- Processing payments
- Teamwork and collaboration
- Problem-solving
- Reliability
- Multitasking Abilities
- Excellent communication
- Customer engagement
- Decision-making
- Office management
- Bookkeeping
- Telephone reception
- Billing and processing payments
- Water treatment expertise
- Water quality testing
Timeline
Water Field Representative
East Monroe Water Corporation
02.2021 - 02.2026
Utility Locator
USIC
06.2015 - 02.2021
Technician
Jiffy Lube
04.2011 - 06.2015
High School Diploma -
Bloomington High School North