Larry East
Norman,OK
Summary
Attentive professional adept at assessing customer needs and project requirements to determine scope and budget. Skilled in overseeing shipping and receiving operations to ensure timely completion of work orders. Proactively follows up with clients to ensure their satisfaction upon project completion. Proficient in verifying parts orders to minimize returns and refunds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shipping and Receiving
Harley-Davidson-Oklahoma City
OK
05.2020 - Current
- Provided guidance and support for personnel working in the shipping and receiving area as needed.
- I have to be efficient and clinical with my time every day.
- Manage consistent daily shipments via UPS
- Developed strategies to improve overall efficiency of shipping and receiving processes.
- Managed day-to-day operations including ordering, stocking, pricing, invoicing, shipping and receiving activities.
- Supervised day-to-day activities related to loading, unloading, shipping and receiving cargo.
- Provided support for shipping and receiving operations by verifying incoming shipments against purchase orders or invoices.
Sales Associate
Dillard's, Inc.
Norman, OK
06.2018 - 02.2020
- I work in the accessories department! I sell sunglasses, jewelry, watches, and handbags!
- I know most things from previous and current experience, how to help customers, and do all register duties.
- My number one quality is outstanding customer service! I am now working in men's shoes, starting May 5th, and have been more focused on sales and work off a draw.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Kohl's
07.2015 - 02.2018
- Managed numerous client interactions effectively
- I worked at the register and learned how to sell people on the Kohl's credit card.
- Executed return transactions accurately and quickly
- Conducted accurate nightly cash reconciliations
- I have experience with folding tables and fixtures, neatly and efficiently.
- I learned that retail isn't just about selling merchandise, but creating a customer-friendly environment.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
Education
High school or equivalent -
Skills
- Customer Service (7 years)
- Inventory (10 years)
- Sales (7 years)
- Cashier (7 years)
- Retail (7 years)
- Cash Handling (10 years)
- Shipping & Receiving (3 years)
- Warehouse Experience (3 years)
- Merchandising (10 years)
- Data entry
- Microsoft Outlook
- Communication skills
- Organizational skills
- Microsoft Office
- Experience with children
- Phone etiquette
- Cash register
- Accounting software
- Microsoft Word
- Sage
- 10 key typing
- Budgeting
- Shipping and receiving management
Certification
- Food Handler Certification
- Driver's License July 2023 to October 2026
References
References available upon request.
Timeline
Shipping and Receiving
Harley-Davidson-Oklahoma City
05.2020 - Current
Sales Associate
Dillard's, Inc.
06.2018 - 02.2020
Sales Associate
Kohl's
07.2015 - 02.2018
- Food Handler Certification
- Driver's License July 2023 to October 2026
High school or equivalent -
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