Larry Franklin
Quality Management
Murfreesboro,TN
Summary
Seasoned Quality Management Professional and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Operations Manager
Cardinal Health
La Vergne, TN
2021.11 - 2024.05
- Responsible for Managing Quality Operations and Process Validation activities in accordance with GMP requirements for Pharmaceutical Packaging Operations.
- Collaborates with colleagues in the development of policies and procedures to achieve specific customer and regulatory goals
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Senior Quality Manager
United Record Pressing
05.2021 - 10.2021
- Provided leadership and direction to team of 8 Quality Assurance Associates
- Improved product quality by implementing stringent quality control measures and conducting thorough audits.
- Developed and managed efficient quality management systems for streamlined operations and reduced defects.
Quality Control Manager
Daltile Quartz
06.2020 - 05.2021
- Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Quality Manager
Access Dental Lab
06.2019 - 06.2020
- Responsible for leading team of 16 quality auditors tasked with performing in process and out of box audits of newly manufactured dental aligners and retainers
- Ensure facility compliance with GMP, Data Integrity and Good Documentation Practices (GDP) in accordance with applicable quality documents, SOP’s and standards.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Quality Manager
Lochinvar
07.2012 - 05.2019
- Managed Site Quality Management system(s) to comply with ASME and China SELO Manufacturing standards
- Lead the Quality Assurance Department activities which included Warranty Returns, Supplier Quality and inspection of finished product exceeding $30 million in annual sales as well as supporting new product testing and development
- Responsible for supplier management including PPAPs, supplier evaluations and audits to ensure product specifications are met for supplied materials.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
Quality Assurance Supervisor
TS3 Technology
07.2010 - 07.2012
- Supervised team consisting of 8 quality inspectors and 2 quality technicians responsible for performing in process, final, and incoming quality inspections to ensure company quality standards were met
- Conducted Internal Audits for AS9100 and ISO13485
- Assisted in creation and analysis of monthly and annual reports for top management.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
Quality Manager
ModusLink
07.2007 - 12.2009
- Lead Quality Department with consisting of 18 quality inspectors, 4 cycle counters three team leads, and a quality coordinator across three shifts
- Assisted in creation and analysis of annual reports for leadership
- Lead and Collaborated on continuous improvement initiatives such as Morning Market, Gemba Walks, and Kaizen events
- Certified Lean Sigma Practitioner
- Lead Manufacturing Kaizen that yielded $350K total annualized savings
- Managed cycle count team and lead annual physical inventory.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Education
No Degree - Business Administration
Skills
- Written and Verbal Communications
- Decision-Making
- Organizational Management
- Data Analysis
- Performance monitoring
- Risk Management
- Complex problems analysis
- Team Leadership
- Workforce Management
- Planning and Implementation
- Conflict Mediation
- Coaching and Employee Development
- Lean and 5S methodologies
- Incidents management
- Production
- Maintenance Planning
Accomplishments
- Reduced Quality related Deviations by 25% through Effective Communication, driving process improvements, clearly defining and managing to expectations.
Certification
- CMQ/OE (Certified Manager of Quality/Organizational Excellence) – ASQ 2017
- Lean Sigma Practitioner – ModusLink 2007
- Certified Internal Auditor – AO Smith 2014 (Lochinvar)
Organizations
- ASQ (American Society for Quality)
- ASME (American Association for Mechanical Engineers)
- AME (Association for Manufacturing Excellence)
Training
- The 7 Habits for Managers
- Apples & Oranges
- Integrity Coaching for Managers
Timeline
Quality Operations Manager - Cardinal Health
2021.11 - 2024.05
Senior Quality Manager - United Record Pressing
05.2021 - 10.2021
Quality Control Manager - Daltile Quartz
06.2020 - 05.2021
Quality Manager - Access Dental Lab
06.2019 - 06.2020
Quality Manager - Lochinvar
07.2012 - 05.2019
Quality Assurance Supervisor - TS3 Technology
07.2010 - 07.2012
Quality Manager - ModusLink
07.2007 - 12.2009
Middle Tennessee State University - No Degree, Business Administration