Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LARRY GAXIOLA

LARRY GAXIOLA

Canton,NC

Summary

Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

14
14
years of professional experience

Work History

Security Guard

Signal Edge Security
02.2025 - Current
  • Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Spark Delivery Driver

Spark Inc
08.2022 - 01.2025
  • Deliver a wide variety of items to different addresses and through different routes.
  • Follow routes and time schedule.
  • Load, unload, prepare, inspect and operate a delivery vehicle.
  • Ask for feedback on provided services and resolve clients' complaints.

Allied Universal

06.2021 - 08.2022
  • Provide customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter.

Mountain Valley Water

01.2019 - 05.2021
  • Load and unload trucks with premium water
  • Deliver five-gallon water to residential & commercial clients
  • Ability to operate a sit down fork lift truck
  • Drive class-B Tractor Trailer up to 36,000 lbs
  • Communicate with management on a daily business

Harrah’s Casino

06.2018 - 12.2018
  • Table Games Dealer
  • Blackjack
  • Carnival Games

Eaton Inc. Greer Group

12.2017 - 06.2018
  • Able to read the Engineers schematics and assemble the required materials to complete the task at hand.
  • Prepare wire assembly by stripping, cutting and attaching terminals.
  • Adapt to engineer and customers changes and implement into the current structure
  • Collaboratively work with teammates.
  • Reports irregularities or equipment malfunctions to supervisor

Charter Communications

03.2016 - 08.2017
  • As field technician our mission was to connect costumers to superior communications and entertainment products with highest quality of service.
  • Troubleshoot and resolve cable and Internet issues with VIAVI ONX-620 High Split Meter
  • Install Spectrums High- performing cable, Internet, and voice
  • Help customers navigate through services provided
  • Listen and educate through customers concerns
  • Adapt to year round weather conditions, deliver outstanding customer service
  • Build relationships with a diverse base of customers and deliver technical solutions
  • Ability to operate handheld tools

Edge Landscaping

06.2015 - 02.2016
  • Perform weeding by hand and other means
  • Debris removal
  • Properly and safely operate edger/line trimmer along sidewalks, flower beds, trees, buildings and other objects
  • Maintenance of plant/flower beds
  • Properly and safely prune herbaceous material, shrubs and trees
  • Cut turf using various sized push and commercial gas powered mowers

Lanier Parking Solutions

05.2011 - 06.2015
  • Greet arriving and departing guests in a friendly and courteous manner
  • Use respectful communication to assist guests with their questions, problems, and concerns often relay information to shift or Operations Manager as necessary
  • Match visitor ticket to parking rate schedule; collect proper payment from visitors and distribute correct change
  • Complete lost ticket forms when original tickets cannot be located
  • Troubleshoot and fix ticket kiosk when issues occured
  • Maintain Facility clean at all times, garbage, mop, sweep, pressure wash, paint, light fixtures etc.

Education

Google Technical Support Fundamentals
07.2023

Associate of Arts -

Cape Fear Community College
Wilmington, NC
05.2015

High School Diploma -

Tri County Community College
Murphy, NC
08.2010

Skills

  • Bilingual - Spanish/English
  • Reliable
  • Computer proficiency
  • Microsoft Office Suite: Word, Excel, PowerPoint
  • Email and phone etiquette
  • Collaborative worker

Languages

Spanish
Native or Bilingual

Timeline

Security Guard

Signal Edge Security
02.2025 - Current

Spark Delivery Driver

Spark Inc
08.2022 - 01.2025

Allied Universal

06.2021 - 08.2022

Mountain Valley Water

01.2019 - 05.2021

Harrah’s Casino

06.2018 - 12.2018

Eaton Inc. Greer Group

12.2017 - 06.2018

Charter Communications

03.2016 - 08.2017

Edge Landscaping

06.2015 - 02.2016

Lanier Parking Solutions

05.2011 - 06.2015

Google Technical Support Fundamentals

Associate of Arts -

Cape Fear Community College

High School Diploma -

Tri County Community College
LARRY GAXIOLA