Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
35
35
years of professional experience
Work History
Billing Specialist
AAGR&T
09.2021 - Current
Monitored outstanding invoices and performed collections duties.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Maximized revenue potential by identifying and resolving under-billed accounts.
Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
AVP - Mortgage Loan Officer
Great Plains Bank
08.2015 - 10.2021
Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Service Manager
Gene Smith Chevrolet Buick Gmc
09.1989 - 08.2021
Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.