Larry Hooker
Palatine,IL
Summary
Driven Inside Sales Representative and Service Technician at American Door And Dock, adept in customer relationship building and problem-solving. Leveraged goal-oriented mindset to increase sales revenue through insightful product recommendations and nurtured long-term relationships, enhancing client satisfaction. Skilled in using CRM software for efficient account management.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
American Door And Dock
04.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managing territory salesmen's equipment and repair quotes and customer relations.
- Used CRM software to maintain detailed contact logs and account records.
Service Technician
American Door And Dock
12.2021 - 04.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
High School Diploma -
Saint Viator High School
Arlington Heights, IL05-2020
Skills
- Goal-oriented mindset
- Customer Relationship Building
- Cold-calling
- Leads Prospecting
Timeline
Inside Sales Representative
American Door And Dock
04.2023 - Current
Service Technician
American Door And Dock
12.2021 - 04.2023
High School Diploma -
Saint Viator High School
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