Tanya Necklason
Gillette,WY
Summary
Proven Inside Sales Representative at Contractors Supply Inc, adept in relationship development and product knowledge, enhanced sales through exceptional customer service and strategic client engagement. Skilled in loading and unloading, consistently prioritized attention to detail, fostering long-term growth. Achieved notable customer satisfaction, leveraging a goal-oriented mindset.
Overview
22
22
years of professional experience
Work History
Inside Sales Representative
Contractors Supply Inc
10.2002 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
Forklift Operator
Contractors Supply
10.2002 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Counter Salesperson
Contactors Supply
10.2002 - Current
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
Education
High School Diploma -
Wright Junior Senior High School
Wright Wyoming03-1995
Skills
- Attention to detail
- Goal-oriented mindset
- Exceptional customer service
- Loading and unloading
- Cheerful and energetic
- Shipping and receiving
- Product knowledge
- Relationship development
Languages
English
Professional Working
Interests
- Backpacking and Hiking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Inside Sales Representative
Contractors Supply Inc
10.2002 - Current
Forklift Operator
Contractors Supply
10.2002 - Current
Counter Salesperson
Contactors Supply
10.2002 - Current
High School Diploma -
Wright Junior Senior High School
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