Larry Horwitz
Carmel,IN
Summary
Organized and proactive Customer Service/Sales Specialist who thrives on meeting challenging goals and exceeding expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
28
28
years of professional experience
Work History
Customer Service
GEICO
09.2022 - Current
- Responded to customer requests for products, services, and company information.
- Graduated with top honors of 2022 training class.
- Consistently exceeds all goals.
Courier
FedEx Express
08.2020 - 09.2022
- Greeted recipients, and safely delivered overnight/high priority documents and packages.
- Developed strong interpersonal and communication skills from interacting professionally with customers, upper management, and peers.
Sales Consultant / Customer Service
Kittle's Furniture
04.2019 - 07.2020
- Increased revenue with strategic selling of products and services to new and existing customers.
- Ranked among top sales people in store and company, surpassing defined sales goals.
- Delivered superior customer service to retain existing customers.
Department Sales Manager / Sales
Living Spaces Furniture
03.2018 - 04.2019
- Among store and company's top-selling product specialists nationwide, far exceeding expected goals for sales of bedroom furniture and mattresses, as well as extended product warranties.
- Company's top selling salesperson for mattresses and adjustable bases, awarded for annual sales of over $2 million.
- Promoted to department manager, allowing me to use my sales and management skills to mentor and improve productivity, as well as work environment for salespeople in bedroom/mattress departments.
Sales Consultant / Customer Service
Star Furniture & Mattress
08.2017 - 03.2018
- Sales of household furniture and mattresses
- Consistently ranked among store's top-selling agents and exceeding all company sales goals.
Publisher / Journalist / Webmaster
Chicagoland Radio & Media
07.2005 - 07.2017
- Conceptualized, planned, and executed all operations of #1-ranked website for Chicago media-related news and current events (radio, TV, print).
Administrator /Tech Support / Customer Service
Emini Academy / Daily Trading Profits
01.2010 - 12.2013
- Administrator for entire company, overseeing all office operations, including customer service and support, client training, account management, CRM marketing, IT, website maintenance, data entry, financials, spreadsheet information, research & development, assisting owner, much more.
- Worked almost entirely remote.
Administrator / Sales
Northstar Ventures
01.2007 - 12.2009
- Began as telemarketing salesperson for company's various telephone/online coaching products.
- Was promoted to Administrator for entire company, overseeing all office operations, customer service, training, and hiring.
- In addition to Administrator duties, became Assistant Comptroller.
Real Estate Broker / Realtor / Manager
Keller Williams / Koenig & Strey / Baird & Warner
04.1995 - 12.2010
- Top rated residential Realtor.
- Broker/Owner of Keller Williams franchise in Libertyville, IL (sold office in 2009).
- Graduate of Realtor Institute (GRI) and Accredited Buyers Representative (ABR).
- Member of Real Estate associations: RANWC, IAR, MLSNI, NAR, REBAC, and various builders associations.
- Numerous awards won for sales production, marketing, and teamwork
- As broker/owner, responsible for hiring, management, and training of all Realtors and staff.
- Responsible for overseeing all scheduling, financial reports, taxes, P&L statements, and maintaining budgets.
- Licensed in Illinois and Texas.
Education
Bachelor's degree - Business Administration And Management
Northern Illinois University
Dekalb, ILSkills
- Sales Expertise
- Customer Service
- Sales Quota Achievement
- Understanding Customer Needs
- Customer Retention Strategies
- Verbal Communication
- Professional Demeanor
- Product and Service Sales
- Computer Proficiency
- Customer Consulting
- Sales Training
- Strategic Planning
Timeline
Customer Service
GEICO
09.2022 - Current
Courier
FedEx Express
08.2020 - 09.2022
Sales Consultant / Customer Service
Kittle's Furniture
04.2019 - 07.2020
Department Sales Manager / Sales
Living Spaces Furniture
03.2018 - 04.2019
Sales Consultant / Customer Service
Star Furniture & Mattress
08.2017 - 03.2018
Administrator /Tech Support / Customer Service
Emini Academy / Daily Trading Profits
01.2010 - 12.2013
Administrator / Sales
Northstar Ventures
01.2007 - 12.2009
Publisher / Journalist / Webmaster
Chicagoland Radio & Media
07.2005 - 07.2017
Real Estate Broker / Realtor / Manager
Keller Williams / Koenig & Strey / Baird & Warner
04.1995 - 12.2010
Bachelor's degree - Business Administration And Management
Northern Illinois University
Similar Profiles
Devin MagnoneDevin Magnone
Examiner at GEICOExaminer at GEICO
Kelly GallagherKelly Gallagher
Regional Compliance Analyst at GEICORegional Compliance Analyst at GEICO
Erin SlusserErin Slusser
Managing Attorney at GEICOManaging Attorney at GEICO
Crystal MartinezCrystal Martinez
Call Center Team Lead at GEICOCall Center Team Lead at GEICO
Elizabeth PlankElizabeth Plank
MRI Technologist at Northwest RadiologyMRI Technologist at Northwest Radiology