Fatima Thomas

Handle all types of customer service requirements in environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs of customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.