
With over four years of leadership experience at Amazon, I excel in mentoring and motivating teams to drive a culture of high performance and productivity. I've played a key role in the successful launch and performance of AR Fulfillment Centers, Robotics Sorting Centers, and Delivery Stations, prioritizing cost-effectiveness, quality, safety, and people-first initiatives. Leveraging my skills in Python, SQL, and VBA, I design and execute productivity plans, collaborating cross-functionally for successful outcomes, and ensuring compliance with safety, quality, and delivery standards. Passionate about leveraging technology to solve complex challenges and enhance customer satisfaction.
Key Responsibilities:
Contributed to the successful launch of one of Amazon's newest Robotics Sorting Centers, which ranked 1st out of over 110 Sort Centers in the country for overall performance in key categories such as cost, quality, safety, and people-first campaigns.
Key Responsibilities:
•Achieving operational and business objectives
•Coordinating stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations
•Managing and leading a team of 250+ associates
•Conducting strategic planning and forecasting; assigning and directing work; evaluating performance; providing rewards and disciplinary actions; addressing staffing requirements; and resolving issues.
•Exercising supervisory duties in accordance with the organization's policies and procedures.
•Collaborating with on-site technicians to ensure the Robotics floor maintains full operational functionality
Played a pivotal role in the successful launch of the DDT4 Delivery Station, which established benchmark standards for neighboring Delivery Stations and achieved a national ranking of #50.
• Managing and supervising a team of 100+ associates in a rapid work environment.
• Coaching associates on standard work, consistency, and safe work habits.
• Formulating new projects that actively improved the site while also monitoring Pick compliance, Pick Rates, Flex, PNOV and OTD.