Casey Reis
Georgetown,Texas
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 2 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Manager II
Amazon
12.2023 - Current
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Program Manager
Amazon
12.2022 - 11.2023
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Lead Quality Assurance Analyst
Amazon Central Operations
10.2021 - 10.2022
- Manage and drive quarterly improvements of the Performance Management program using data driven metrics by establishing KPIs that address both business needs and customer expectation
- Review current business metrics and KPIs to ensure their relevance to current and future states
- Perform periodic reviews of quality data to drive process improvement and eliminate waste
- Perform data reviews to help leadership and individuals understand the current trends on a department and individual level
- Create and maintain Standard Operating Procedures
- Perform Root Cause Analysis on defects.
Lead/Logistics Scheduler
Amazon Central Operations
06.2020 - 11.2021
- Guided a team of 4-6 schedulers during day-to-day operations
- Audited and provided feedback for daily tasks
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Trained team on new processes and tool releases to continue to provide a quality service during rapid and frequent change.
Field Sales Representative
Smith Bits
03.2018 - 04.2020
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Collaborated with cross-functional teams for successful product launches and marketing campaigns.
- Built solid business relations through trust and process knowledge
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Engaged in team meetings to represent our customer experience to the leadership and engineering teams.
- Optimized sales performance using data-driven insights to adjust strategies and customize presentations for targeted audiences.
Education
Some College (No Degree) -
University of Wyoming
Laramie, WYSkills
- Lean / Six Sigma
- MS Office Applications
- Tableau
- Python
- Business Development and Planning
- Operations Management
- Data Analysis
- Decision Making
- Negotiation
- Problem-Solving
Certification
Lean Six Sigma Green Belt, 09/07/22
Timeline
Area Manager II
Amazon
12.2023 - Current
Program Manager
Amazon
12.2022 - 11.2023
Lead Quality Assurance Analyst
Amazon Central Operations
10.2021 - 10.2022
Lead/Logistics Scheduler
Amazon Central Operations
06.2020 - 11.2021
Field Sales Representative
Smith Bits
03.2018 - 04.2020
Some College (No Degree) -
University of Wyoming
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